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Cannot install Sailfish Utilities on Turing Phone [released]

asked 2016-10-18 17:05:48 +0200

pasik gravatar image

I have tried several times to install "Sailfish Utilities" on my Turing Phone but every time it fails and store says "Ongelma kaupassa, asennus epäonnistui" (Problem with store, installation failed). Is Sailfish Utilities supported on Turing Phone?

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The question has been closed for the following reason "released in a software update" by pasik
close date 2016-10-25 21:15:17.236166



oh you've made the first thread for the turing phone...
Just by curiosity, which sfos version you have on it?

cemoi71 ( 2016-10-18 18:52:47 +0200 )edit

@cemoi71@DarkTuring was the first to post here about turing phone, afaik. check his questions... the sailfish version is

misc11 ( 2016-10-18 19:00:12 +0200 )edit

Actually correct Sailfish OS version is Espoonjoki.

pasik ( 2016-10-18 19:12:20 +0200 )edit

Just to add from my issues with the Turing phone, developer mode wont enable (error: problem with installing jolla-developer-mode), several other apps wont install(like YTplayer) and in reference to what juiceme suggested, "pkcon refresh" errors out with "Authentication failed (is SSU set up correctly?)"

justinadams ( 2016-10-18 21:18:29 +0200 )edit

@misc11 :) and he has an other one. right... not so far from each other. i was curious if it was the same or a different one, or a completely different one. nevermind, the pkcon result will be interesting.

cemoi71 ( 2016-10-18 22:44:02 +0200 )edit

5 Answers

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answered 2016-10-25 20:35:15 +0200

pasik gravatar image

Newest Sailfish OS update fixed this and several other problems too.

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@pasik thats good :) so close this thread as released in software update....

misc11 ( 2016-10-25 21:09:04 +0200 )edit

answered 2016-10-18 20:47:57 +0200

juiceme gravatar image

It should be possible to install to Turing devices too, because it works on sbj1, Jolla tablet and model-C. Nothing special in turing that'd make it fail.

You probably have something mixed up in the store. Have you been able to install everything else normally? You might want to do "pkcon refresh" on console.

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are you sure nothing different ?
I have no idea on the stuff, but i have in mind that TP is made for having secured communications and i don't know what else as secured.
I don’t understand currently why it has no difference with the others.
If you could give more details on what you told, please. i'll be glad

cemoi71 ( 2016-10-18 22:56:36 +0200 )edit

Pretty sure. The security features in TP are pretty much bullcrap :)

juiceme ( 2016-10-18 23:27:53 +0200 )edit

logic... i still don't understand why, and have no idea...

cemoi71 ( 2016-10-18 23:38:04 +0200 )edit

Dear Turing Phone users - could you do a favour?

Could you install Aida from the Jolla App store and add the info from that app by editing this wiki page:

would be great as we are collecting general Info about Phones running Sailfish there. Thanks a lot.

kaktux ( 2016-10-22 12:28:05 +0200 )edit

answered 2016-10-19 19:48:16 +0200

pasik gravatar image

OK, sevaral other Turing Phone owners report that Sailfish Utilities and some other Jolla Store apps (like YTplayer and Nettiradio) can not currently install on Turing Phone, i assume that it is current OS related problem.

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answered 2016-10-19 22:26:58 +0200

Mr.Pancake gravatar image

updated 2016-10-19 22:27:49 +0200

Is your device in release mode? Try executing ssu re (or whatever the latest version is available for turing)

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answered 2016-10-19 23:16:15 +0200

jbiskupiak gravatar image

ssu re puts device in release mode

pkcon refresh returns fatal error: Failed to obtain authentication

Any other ideas to install developer mode?

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Asked: 2016-10-18 17:05:48 +0200

Seen: 1,568 times

Last updated: Oct 25 '16