Contacts recovery
asked 2017-02-12 11:40:41 +0300
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I hope I'm able to explain the issue with Jolla contacts. After the installation of the last release my Jolla didn't worked anymore and I had to enter in recovery mode and reset the the device to factory state. Before, since I dindn't have a backup, i copied the most important data to the sd card. About the contacts i used the following instruction found on Jolla Zendesk: "If you had not made the backup then try copying your contacts as a database (which implies that you cannot easily use them outside of Jolla but you may be able to restore them back to Jolla later on" Now Jolla comes back to work fine but I'm not able to recovery those contacts; I don't understand the way I've to use. Now I've only the contacts that comes from the sim but I've lost some new that perhaps was stored only on the phone. And, and I don't know why, the sim contacts doesn't appears on whatsapp as name but only as number. Please could someone explain me the way to recover the data stored in the "mycontactsDB" that was created using Jolla instructions ? Thank You!