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Jolla hangs at startup [answered]

asked 2014-01-23 10:55:18 +0200

Jolla Rules gravatar image

updated 2014-01-23 12:12:30 +0200

When I start my otherwise excellent Jolla phone, It starting to loop Jolla logo and do not go forward from that. Restarting or removing the battery didn't help. Any ideas what to do nxt?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2014-10-20 11:37:18.355625


mine phone do that situation too, about week a go.

i try to restore factory settings by recovery mode, that's not happens because it's cannot mount memory to use.

now i'am waiting answer to zendesk..... loooong queue.

Veksu ( 2014-01-23 12:36:48 +0200 )edit

2 Answers

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answered 2014-01-27 21:58:29 +0200

If you access your device through the recovery mode mentioned in release notes and it says cannot mount, invalid argument, you need to take it to service.

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Thank's, i had to try to fix it by myself first. Let's see what happen. Delivered to Optima Service.

Jolla Rules ( 2014-01-28 08:37:39 +0200 )edit

answered 2014-07-14 14:25:07 +0200

sursomfan gravatar image

So what was the solution?

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  1. stop cross-posting.
  2. do as @Stskeeps writes, start with recovery mode.
  3. if that fails contact service.

Also, as you posted a question, it shouldn't be posted as an answer.

Mohjive ( 2014-07-14 15:22:22 +0200 )edit

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Asked: 2014-01-23 10:55:18 +0200

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Last updated: Jul 14 '14