Email rendered mainly blank unless images displayed

asked 2018-09-15 18:18:47 +0200

DaveRo gravatar image

updated 2018-11-25 18:35:18 +0200

I'm not sure if this is new in 2.2.1.18.

The digest I get from dropbox is mainly blank until I display images. Below:
- as it displays on Jolla-c
- as it displays in K9 on Android. Note that K9 also provides the option to not automatically download images but the text part of the message is displayed.
- part of the html - two TDs with an image on the left and some text, which should be displayed IMO, on the right:

image description image description

<tr><td align=3D"left" style=3D"max-width: 456px; line-height: 20px; white-= space: nowrap; overflow: hidden;"><a style=3D"text-decoration: none; font-s= ize: 11pt; font-family: 'Open Sans',Arial,Verdana,proxima_nova,'Lucida Gran= de','Segoe UI','Lucida Sans Unicode',Tahoma,'Sans Serif',sans-serif; color:= #007be8;" href=3D"https://www.dropbox.com/l/spri/AAD4gJNYiJLYfPUmOTn_Uqsn5= mySNTttTxA">IMG_5239.JPG</a></td></tr> <tr><td align=3D"left" style=3D"line-height: 20px; font-size: 11pt; font-fa= mily: 'Open Sans',Arial,Verdana,proxima_nova,'Lucida Grande','Segoe UI','Lu= cida Sans Unicode',Tahoma,'Sans Serif',sans-serif; white-space: nowrap; ove= rflow: hidden;"> <span style=3D"color: #7b8994;">Added to</span> <span><a style=3D"text-deco= ration: underline; color: #7b8994;" href=3D"https://www.dropbox.com/l/spri/= AAAILqfWaYj-7DWjLsVGeDY7tYXcxXNOY">temp</a></span> <span style=3D"color: = #7b8994;">by Elaine</span> <span style=3D"margin: 0px 0px 0px 5px; color: #= d0d4d9;">Friday 14/09/2018</span> </td></tr>

Added 25Nov18 Just received a giffgaff monthly usage statement which, on Jolla C, is 100% blank - all white. Like the dropbox example it uses tables for layout - everything is in a table.

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Comments

5

I've seen this as well. Many HTML mail fails to display anything unless I choose "display images". Can't tell for how long it has been present, but I know it was present in 2.1 as well. I run Sailfish X.

Mohjive ( 2018-09-15 21:43:32 +0200 )edit

I concur. This is an issue at least since 2.1.4.14 (when I started using the email client). Phone is Aqua Fish.

addydon ( 2018-09-16 09:53:25 +0200 )edit
11

This email is multipart/alternate. I'd really like an option to display the plain text version - which is what I do in Thunderbird on my laptop.

DaveRo ( 2018-09-16 10:59:13 +0200 )edit
3

+1 for display preference - Plain text or HTML (per account).

addydon ( 2018-09-16 13:31:14 +0200 )edit
1

This is a safety precaution as images can give away information to spammers/hackers when being downloaded, this is the same for Outlook Express on my computer.

To avoid seeing it, go to Settings/Apps/Email and select 'Download images automatically'

This has been an option for many iterations of SFOS

Spam Hunter ( 2018-11-21 10:53:06 +0200 )edit