SMS does not work after installing 3.0.2.8

answered 2019-07-28 01:22:24 +0200

hjheins
101 ●1 ●2 ●4

updated 2019-09-03 12:05:43 +0200

Jolla 1 here. I am now on Sailfish 3.1.0.11, and this issue not only still exists, but also the work around (flight mode, reboot, flight mode off) works. Is there some way we can upvote this as a bug to be fixed by the dev team? It is really annoying to find out that something as basic as sms is not working due to a bug.

thanks.

answered 2019-05-05 22:07:53 +0200

broncheolus
906 ●22 ●41 ●40

Hi there,

I also have problems with sending and receiving SMS. I have a Jolla1 with 3.0.2 installed. I can not exactly tell when this problem started, that's because I do not receive a lot of SMS. I realised the problem when I missed an apointment. It seems to be quite similar to the problem mensioned here. I tried all the stuff mensioned above, sometimes it helped but right now nothing helps. I could not find a red line how to reactivate SMS functionality.

Another interesting thing is that after reboot my phone needs about 2-minutes to connect to my provider again. Then sometimes it connects, disconnects for some seconds and reconnects again. Then the connection is stable. Data work well, I also can phone but no SMS.

I am thinking about activating developer release to have a chance to use SMS again because putting my SIM-card into my old NOKIA to use "netbanking" with TAC-SMS is quite a pain. (On my nokia SMS works flawlessly)

I dont think that someone can help me here (allthough I hope), I just wanted to point out that there seems to be a real SMS or connection problem with 3.0.2.

Greetings, broncheolus.

answered 2019-04-08 23:14:46 +0200

Andre
121 ●3 ●3 ●7

I had the same problem on an Jolla1 and JollaC (converted Aquafish). SIMs in both phones are in roaming currently. I tried the following in order without success:

• shutdown + start
• switch 4G->2G
• tried iptables -I INPUT -j ACCEPT; ip6tables -I INPUT -j ACCEPT
• tried pkcon refresh && ssu --dup && reboot
• tried devmode off && reboot
• tried 2G->3G && reboot
• tried devmode on && reboot
• tried 3G->4G
• swapped sims

I did install cSMS which worked for sending but not receiving SMS.

I did restart ofono as root (systemctl restart ofono). At that point sending and receiving SMS worked again but the sender was wrong and got replaced by the recipients message center number. (both phone were showing "si unknown" or similar incorrect information for the whole time sims were swapped)

After swapping the sims back the Jolla1 (with ThreeUK sim) continued to work and had the correct sender information when sending SMS. The JollaC (with simquadrat sim) failed to send/receive SMS again and a simple ofono restart didn't help. Switching to 2G only then restarting ofono made SMS send/receive work on the JollaC again but with incorrect sender details (switching back to default prefer 4G broke it again but using sim slot 2 works with prefer 4G but incorrect sender still). I'll see if that changes when not roaming.

It feels like something (ofono?) fails to read the SIMs correctly and then uses whatever it remembers.

Example log from ofono (Jolla1) below:

[root@Sailfish nemo]# journalctl -b | grep -i ofono
Apr 08 21:11:39 Sailfish ofonod[1056]: oFono version 1.21
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Novatel modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Sierra modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding ZTE modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Icera modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Huawei modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Calypso modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding MBM modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Telit modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding HSO modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Infineon modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding STE modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Dialup modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Hands-Free Profile Driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding SpeedUp modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Phone Simulator driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding CDMA AT modem driver
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding External Hands-Free Profile Plugin
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Dial-up Networking Profile Plugins
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding BlueZ 5 Utils Plugin
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding Hands-Free Audio Gateway Profile Plugins
Apr 08 21:11:39 Sailfish ofonod[1056]: Excluding CDMA provisioning Plugin
Apr 08 21:13:28 Sailfish ofonod[1056]: RIL version 7
Apr 08 21:13:28 Sailfish ofonod[1056]: SIM card OK
Apr 08 21:13:28 Sailfish ofonod[1056]: Requested file structure differs from SIM: 6fb7
Apr 08 21:13:28 Sailfish ofonod[1056]: pin retry query is not supported
Apr 08 21:13:34 Sailfish statefs[695]: Qt5 loader: loading /usr/lib/statefs/libprovider-ofono.so
Apr 08 21:13:34 Sailfish statefs[695]: Establish connection with ofono
Apr 08 21:13:34 Sailfish statefs[695]: Ofono: sim is present
Apr 08 21:14:18 Sailfish dbus[713]: [system] Rejected send message, 3 matched rules; type="method_return", sender=":1.12" (uid=0 pid=1056 comm="/usr/sbin/ofonod -n --nobacktrace --noplugin=he910") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.15" (uid=0 pid=1093 comm="/usr/bin/fastdormancyd ")
Apr 08 21:15:12 Sailfish ofonod[1056]: SMS History Probe for modem: 0x127eea0
Apr 08 21:15:12 Sailfish ofonod[1056]: Registered interface org.ofono.NetworkTime, path /ril_0
Apr 08 21:15:12 Sailfish ofonod[1056]: nw select automatic
Apr 08 21:15:12 Sailfish tart[1667]: [D] unknown:0 - (dial) GetAll() failed: "org.freedesktop.DBus.Error.UnknownObject" "Method \"GetAll\" with signature \"\" on interface \"org.sailfishos.ofono.mdm.VoiceCallFilter\" doesn't exist\n"
Apr 08 21:15:12 Sailfish tart[1667]: [D] unknown:0 - (incoming) GetAll() failed: "org.freedesktop.DBus.Error.UnknownObject" "Method \"GetAll\" with signature \"\" on interface \"org.sailfishos.ofono.mdm.VoiceCallFilter\" doesn't exist\n"
Apr 08 21:15:12 Sailfish statefs[695]: Ofono status  "searching"
Apr 08 21:16:00 Sailfish ofonod[1056]: Requested file structure differs from SIM: 6fb7
Apr 08 21:16:00 Sailfish statefs[695]: Ofono status  "roaming"
Apr 08 21:16:00 Sailfish dbus[713]: [system] Rejected send message, 3 matched rules; type="method_return", sender=":1.12" (uid=0 pid=1056 comm="/usr/sbin/ofonod -n --nobacktrace --noplugin=he910") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.15" (uid=0 pid=1093 comm="/usr/bin/fastdormancyd ")
Apr 08 21:16:01 Sailfish ofonod[1056]: read_info_cb: 6f3a not found
Apr 08 21:16:01 Sailfish ofonod[1056]: read_info_cb: 6f4a not found
Apr 08 21:16:01 Sailfish ofonod[1056]: read_info_cb: no phonebook on SIM
Apr 08 21:16:01 Sailfish ofonod[1056]: export_entries_one_storage_cb with SM failed
Apr 08 21:16:01 Sailfish ofonod[1056]: export_entries_one_storage_cb with ME failed
Apr 08 21:16:03 Sailfish ofonod[1056]: data reg changed 2 -> 5 (roaming), attached 1
Apr 08 21:16:15 Sailfish statefs[695]: Ofono status  "searching"
Apr 08 21:16:15 Sailfish ofonod[1056]: data reg changed 5 -> 0 (unregistered), attached 0
Apr 08 21:16:16 Sailfish statefs[695]: Ofono status  "roaming"
Apr 08 21:16:16 Sailfish ofonod[1056]: data reg changed 0 -> 5 (roaming), attached 1
Apr 08 21:18:56 Sailfish dbus[713]: [system] Rejected send message, 3 matched rules; type="method_return", sender=":1.12" (uid=0 pid=1056 comm="/usr/sbin/ofonod -n --nobacktrace --noplugin=he910") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.15" (uid=0 pid=1093 comm="/usr/bin/fastdormancyd ")
Apr 08 21:22:39 Sailfish dbus[713]: [system] Rejected send message, 3 matched rules; type="method_return", sender=":1.12" (uid=0 pid=1056 comm="/usr/sbin/ofonod -n --nobacktrace --noplugin=he910") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.15" (uid=0 pid=1093 comm="/usr/bin/fastdormancyd ")

answered 2019-05-21 16:42:14 +0200

Phragmites
143 ●4 ●5 ●9

I see this problem on Intex Aqua Fish converted to Jolla C and updated to Sailfish OS 3.0.3.9. Every time I start the phone, sending SMS doesn't work.

Solution: turn on airplane mode, reboot, turn off airplane mode. Any other action in the above posts did not work for me.

This is ridiculous. Single question: Why is all this necessary?

answered 2019-03-26 22:21:04 +0200

mips_tux
658 ●14 ●27 ●24

updated 2019-03-26 22:22:00 +0200

Incredible a such bug ! This afternoon i reboot my phone because it lost gsm network. My J1 did not reboot correctly and it stays on red light. So i take off the battery. My j1 reboot. But without SMS. So i just rebooted my J1 and SMS comes back !!!

Can you try a reboot of your smartphone ? May be it's the solution. I hope (and sorry for my poor english)

answered 2019-03-27 11:35:44 +0200

Sebix
1199 ●22 ●48 ●45

updated 2019-10-14 21:16:58 +0200

As neither rebooting nor the instructions of Manatus helped, I did a backup, factory reset and all updates until 3.0.0.8. This works, but it is a pain.

Afterwards I upgraded to 3.0.2 again - and messaging still did not work. So it is reproducible.

EDIT: Same problem behavior in version 3.0.3.10

EDIT2: For me 3.1 fixed the problem Update: Bug appeared there too :/

EDIT3: I am using a Jolla 1

answered 2019-06-07 06:05:56 +0200

covox
1046 ●5 ●9 ●10

I started getting issues on my Jolla 1 with Hossa (3.0.3.9 and 3.0.3.10):

• initially after the reboot, SMSes would fail to send and offer the retry button, even if there was a phone network connection (e.g. calls would work)
• mobile data sometimes refuses to bind, creating a mountain of errors in the Ofono log
• activating and deactivating Flight Mode leaves the phone network connection dead, with no apparent retries showing in the Ofono log, until the next reboot

I found this explanation buried in one of the zendesk pages, but you can manually reset the Ofono state, which worked (for me to at least) get full mobile connectivity back after the update. It's probably equivalent to Stefan P's workaround.

• Enable developer mode
• Open a terminal
• devel-su
• systemctl stop ofono
• cd /var/lib/ofono
• rm -rf *
• reboot

answered 2019-03-30 02:17:38 +0200

pagurus
31 ●1 ●2

For me, disabling developer and then re-enabling developer mode fixed it.

answered 2019-04-26 03:54:23 +0200

GD
1395 ●25 ●42 ●44

Similar. XA2+ Dual Sim (H4493)

Base Config of device.

• Primary SIM using MVNO (Virtual operator)
• Second sim inserted but disabled. Also a MVNO (For testing as such not yet activated with provider)
• 128GB microSD (Ext4) Camera set to save to SD
• Interesting point When enable second sim SMS and Calls set to Second sim, would default to First sim once disabled. (Was using second sim as primary before. Again testing various setups.)

Could not send SMS But could recieve SMS and MMS

Tried the following with No Success.

• Restart device (Multiple Times)
• Confirm SMS message centre address (Was correct)
• Disable SIM Pin
• Re-enable second sim and set calls and sms to first sim.

What worked for me.

• Remove second sim. I can once again send.

I'm hoping to be able to use second sim, but for now I'll leave it empty. (Did have another issue with 2 sims from the same MVNO But that's for another question.)