Ask / Submit

[Xperia XA2] TouchScreen [answered]

asked 2019-06-05 17:01:35 +0300

Kristof gravatar image

updated 2019-06-06 12:58:33 +0300

jiit gravatar image

Very often the touch screen reacts alone. It does actions like delete a conversion or enter a menu. I have to lock and unlock the phone to stop that. But this often happens once in two. In the worst case, I reboot the phone ..... It's painful. I'm in

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by Sakke
close date 2019-06-28 19:37:38.073365


Why not lock the phone are doing other things? just holding the phone unlocked will easily touch the screen by one or more parts of your hand and/or fingers.

ljo ( 2019-06-05 20:59:47 +0300 )edit

Does this issue only occur if you are charging your phone? This could be caused by a bad cable or charger, there have been several reports here regarding this case.

Alex ( 2019-06-05 23:15:45 +0300 )edit

I have the XA2, i dont recognise this exakt problem but my experience are that the screen is very responsible in the edge causes me to do quite a lot unwanted choices from the fingers holding the devise. mostly when trying to do one hand operating. This in a way i havent experienced from other devises


volvo88 ( 2019-06-06 16:17:47 +0300 )edit

3 Answers

Sort by » oldest newest most voted

answered 2019-06-05 18:11:54 +0300

vicentpavel gravatar image

I have same mobile telephone and also same version of the Sailfish OS the What you say never happens to me. Could it be a possible hardware glitch ?

edit flag offensive delete publish link more


This is a comment, right?

ljo ( 2019-06-05 21:01:03 +0300 )edit

oh! yes, sorry It has to be in the other side. sorry

vicentpavel ( 2019-06-06 01:09:07 +0300 )edit

answered 2019-06-28 12:56:00 +0300

Kristof gravatar image

updated 2019-06-28 13:02:49 +0300

Hi The problem is the phone..... With Android I'm the problem.....

edit flag offensive delete publish link more


It looks like people on the Sony forums are constantly posting about similar issues:

JBert ( 2020-02-10 15:47:50 +0300 )edit

answered 2019-06-13 13:21:55 +0300

Kristof gravatar image

Hi, as a reminder, my touch screen problem is random. Battery low or charged, during use or when I unlock the screen, after a reboot or not .... It's very random.

This morning I've update the vendor image from V16 to V17... Wait and see.

edit flag offensive delete publish link more

Question tools



Asked: 2019-06-05 17:01:35 +0300

Seen: 617 times

Last updated: Jun 28 '19