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No android option on XA2 [answered]

asked 2019-12-08 18:33:08 +0300

Beethoven gravatar image

I had Sailfish with android support on an XA2, it died after a pool accident, so I just replaced it. Installed Sailfish but no option for Android support in the store.

Is this because I only have one license? Do I need to transfer the license to the new IMEI or something?

Is there a place to see where all the license I have bought are? Like a Jolla Store userpage?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by olf
close date 2019-12-08 21:28:47.643368



Yes (four times)!

olf ( 2019-12-08 18:39:46 +0300 )edit

Good question actually (the last one). There used to be somewhere you could see it when you're logged in to Jolla Shop, but I can't find it anymore.

Tanghus ( 2019-12-08 20:38:00 +0300 )edit

@olf: AFAIK, if you never installed, you can't see them. Not the case of this OP, but mine. Not that somebody starts to look for not installed licenses... Thou they told me they are working on it.

A.Maretzek ( 2019-12-09 02:38:18 +0300 )edit

Legal Terms:

Notices & Disclaimers:

1.The use of Sailfish X is subject to a license from Jolla.

2.The Sailfish X license is tied to (i) the Jolla account that is used to obtain the license, and (ii) the IMEI code of the device on which the software is first installed. Jolla will not support the transfer of the license from one user account to another, or from one device model to another.

3.If you have purchased a Sailfish X license, and we have made it available to you for installation on your device, the sale is final. This means that the software is nonreturnable, and you cannot cancel the purchase and expect an automatic refund if you regret the purchase.

4.We are currently making Sailfish X available in the countries of the European Union, Norway and Switzerland ("Authorized Countries"). Purchasing Sailfish X outside of the Authorized Countries is prohibited.

5.Re-installing the native Android OS may not be possible and is not recommended, as you will not get all of the Android functionality back.

6.Sailfish X is not free of bugs, and your device running on Sailfish X will be missing some common features. Please see the latest release notes from together.jolla.com for known issues.

mViper ( 2019-12-12 15:37:36 +0300 )edit

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answered 2019-12-08 21:14:46 +0300

coderus gravatar image

email to jolla care. license is assigned to device

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Asked: 2019-12-08 18:33:08 +0300

Seen: 301 times

Last updated: Dec 08 '19