No sound through speaker

answered 2014-05-20 19:26:10 +0300

iffarch
1

Hi, i have the same problem but different. When I'm doing a phonecall, the phone speaker is dead, I can't hear it ringing nor when someone is picking up the phone. When I'm turning on the loudspeaker i can hear my contact. I did a factory reset but this does not solve the problem. Any help? Thanks a lot!

answered 2014-07-02 09:32:27 +0300

thwint
954 ●18 ●27 ●31

For me the issue is solved by uninstalling Night silence.

Steps to solve (in my case)

• uninstall Night silence
• shutdown device
• remove battery (wait few seconds)
• restart device

No more issues since then (26. June)

I hope this coule help someone.

answered 2014-07-03 10:53:30 +0300

chris.adams
2306 ●19 ●33 ●32

 

Note that some ambiences have sound-profile settings which override the profile settings you can find via the Settings application. So if you get into a situation where you no longer have sound, try changing your ambience to something else, and seeing if that makes a difference.

answered 2014-07-06 23:27:11 +0300

Stefan P
878 ●12 ●22 ●25

I have a similiar problem, but the other way round. The sound level of my Jolla always goes up and sometimes it suddenly becomes normal again. Generaly the sound level is constantly changing from one call to another and sometimes also while a call is made. I´m used to have the sound level at the lowest setting when calling somebody, but sometimes the lowest setting is already very loud. What always helps is to reboot, but after a while the sound level starts to increase again. This issue is only call and network sounds related, music etc. is played at a normal level.

Today i discovered that a switch from 3G to 2G while i´m talking to somebody also changes the volume level.

My phone has been in Finland for repair already twice, but in the end nothing has changed except it is happening not so often in comparison with the time before the repair. --> https://together.jolla.com/question/35741/bug-very-loud-sounds-through-earspeaker-at-call-end-and-on-call-waiting/ First the ear speaker was replaced and at the second repair only a software update was made (to the version i already had). This problem is there without and with installed apps.

I´m sure this is software related and hope that Jolla will fix this Problem soon, because what´s the point of having a "smart" phone where already the phone function itself isn´t working properly. From my point of view the phone functionality is the most important part of a phone and any other apps, android support (which i´m not using, as this was my point to buy a Jolla) etc. is subordinate.

answered 2014-07-07 00:20:10 +0300

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2014-07-07 00:20:10 +0300

schumpi
11 ●1 ●1

HI there,

since about two weeks now I'm facing the same problem. Everything worked allright until I used it with a jack in order to play music via my car soundspeakers. Since then no sound through the embedded soundspeakers anymore (not sure though if this was the reason...). I can phone normally and it plays music via Bluetooth an jack output, so only the loudspeakers are concerned

What I did: - take battery out for at least one hour - let the battery discharge until the phone shuts itself down, take out the battery for at least 4 h, put everything back - followed the instructions here, but the folder-owners were correct - doing a factory reset

everything without success. As said it happend spontaniously without the phone falling to the ground or similar. It did happend before, but was mostly resolved by taking out the battery an placing it back.

My current Sailfish version is Saapunki 1.0.7.16

Thanks in advance for any hints

answered 2014-08-01 05:50:20 +0300

droll
10097 ●163 ●243 ●257

http://i8910tuning.com/ and http://www.youtube.com/watch?v=Q4e5zqG86c4

might want to get in touch with that person to understand how to replace the speakers. it looks like he found one that might work (with a bit of trimming) and with better sound performance.

answered 2014-08-17 21:47:44 +0300

ISU
71 ●6 ●8 ●12

I am also experiencing a dead speaker. I am sure this is hardware related problem since it started when I had the phone in my pocket (in which it got some moisture) but after tapping it gently against palm it usually started working again. However, now it seems to be dead for good and I need to send it to be replaced (but first have to figure how to make backup). I just hope this issue will be limited to speaker and not hardware in general because that can lead frustrating bug searches..

answered 2014-11-12 16:01:22 +0300

Beabea
1 ●1 ●1 ●3

Had the same issue yesterday. No sound even with csd. It was hardware problem indeed, but fix was really easy, gentle squeeze on the speaker corner. No idea how, but speaker must have misplaced slightly.

Wont be big task to check this option.