Low sound during calls
asked 2014-04-20 21:33:02 +0200
There is already a thread about that, but I cant wait forever. What can I do? I'm the only one? During calls I can't hear well my contacts that can hear me well. So i need to use the loudspeaker .. really not normal....
I can't go on like that and I'm ready to go back to my Lumia. I saw that other clients have this problem but I can't find any answer neither any comment from Jolla. It's a shame..it's not a little bug.
Someone can help me?
I'm about to send my phone in for repairs as I also have this problem, in addition to crackeling noise: https://together.jolla.com/question/15875/bad-earphone-quality-crackles/
As I understand this is a hardware fault, and I have allready tried to reset my phone to factory settings, but there was no change.
stoffix ( 2014-04-20 23:43:36 +0200 )edithmmm, i have the problem after the newest update! before was louder. i dont know what i can do!? info: i do before the update a factory reset!
cvp ( 2014-04-21 00:39:38 +0200 )edithow to make a factory reset? i'm sure that there is a code to write on termina to reset only the sound... they speak about in this thread https://together.jolla.com/question/18487/nearly-no-sound-at-all/ but i cant succeed to write it well...
amazing that no one can give us some explanations or help stoffix how do you send your phone for repairs ?
enki ( 2014-04-22 00:12:24 +0200 )editI had very annoyingly low volume during calls so I made a factory reset, and the volume turned up, maybe doubled. After installing updates again, it did not change. So for me, it is a partial succes. Only partial, because I still have to use it on maximum, but finally I am able to make calls. I am pretty sure it is not the speaker, because it does not distorts like hell, so maybe it could be amplified further, tweaked in software. I also expect the same volume as music playback on my headset, but it is not, there a phone call is also more quiet.
Macilaci457 ( 2014-04-25 21:54:53 +0200 )edit