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Failed synchronizations keep accumulating in Transfers [answered]

asked 2013-12-29 17:31:42 +0300

fercen gravatar image

updated 2015-01-23 14:10:07 +0300

eric gravatar image

A stream of failed attempts to synchronize something (apparently email) keeps accumulating in my downloads/transfers listing. I did once set up an email account with wrong settings but I deleted it. Could it still be attempting to sync it or is this something else, perhaps? It keeps retrying every few minutes and I guess it's a reasonable assumption that this doesn't do good to battery life. All email accounts listed in Email application sync just fine.

Anybody know how to stop this?

Transfer problem

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The question has been closed for the following reason "the question is answered, an answer was accepted" by hardcodes.de
close date 2013-12-30 12:14:35.089565


yes, i would like prefer 1 message per service with n error mailbox1 10, and select it for more informations with all events associated. mailbox2 3 times errors, message error (duplicate erro) single line !etc.. sms sending failed 5 times

redge73 ( 2013-12-30 03:56:58 +0300 )edit

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answered 2013-12-30 11:43:45 +0300

fercen gravatar image

Apparently it was one of my email accounts which I had to delete due to unrelated reasons. It had worked just fine as far as the Email application was concerned but apparently it had some untraceable issues under the hood...

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Eeehhhh. I (think I) have the same. What did you do exactly? My e-mail account is configured properly. Only sync doesn't work and is set to 5 minutes. Sometimes sync is working, most it's not.

If I delete my mailaccount (again) and add mail (again) then I have no more 'failed transfers'?

Max ( 2014-01-07 19:56:39 +0300 )edit

The thing is the university I go to changed their service provider including e-mail service. Perhaps the type of e-mail account or some peculiar feature or something that Jolla wouldn't handle properly, but removing the account got rid of the errors and the new one causes none. That's all I know.

fercen ( 2014-01-07 20:54:42 +0300 )edit

answered 2014-04-17 17:42:15 +0300

TLem gravatar image

updated 2014-04-17 21:55:52 +0300

I still have this problem. I figured out it is caused by my Gmail account since disabling it stops the failed synchronization attempts. So I deleted the account and re-created it. This didn't help; the failed attempts appeared again immediately. Any ideas?

Edit: Oh, now I feel stupid. The problem was fixed by changing TLS to SSL in the SMTP server settings. (Maybe TLS would have worked, too, but with a different port number.) I should have tried that earlier, though I think it's surprising that the email client connects to the SMTP server when just syncing (and not sending any messages). I'll leave this here in case someone else faces a similar problem.

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I have the same problem, and i don't get how you fixed that. Can you explain a bit? Where are SMTP settings on a google account?

Bnurb ( 2014-04-19 12:00:08 +0300 )edit

I don't have a Google account, I have a general email account to use Gmail. SMTP settings can be found in Settings -> Accounts -> [your email account] -> Outgoing mail server, but I guess there are no such settings for a Google account – I haven't tried. Probably your problem is a different one.

TLem ( 2014-04-19 13:48:50 +0300 )edit

Ok there is indeed no such setting. It must be something different. Thanks anyway for your fast answer, I'll try to find or create another question about it ;)

Bnurb ( 2014-04-19 14:46:49 +0300 )edit

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Asked: 2013-12-29 17:31:42 +0300

Seen: 312 times

Last updated: Apr 17 '14