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E-Mail won't be deleted by E-Mail Client after Update to version [answered]

asked 2014-10-18 21:09:24 +0300

lupastro gravatar image

updated 2014-10-23 09:03:41 +0300


I have noticed -since the update to version that I cannot delete E-Mails. I select the one I want to delete, it does as if it was correctly deleted and then in the next update of the E-Mail account the E-Mails are there again. Also if I check it via the Webmail.

Has anybody noticed this? In the version it did not happen.

Best regards, Fabio

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The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-10-23 09:19:24.633161


Have not seen that myself.

I am using standard IMAP4 mail, what kind of mail account do you have?

juiceme ( 2014-10-18 23:14:13 +0300 )edit

Hi, I do also have an IMAP4 account...

lupastro ( 2014-10-19 12:43:56 +0300 )edit

@lupastro - There's no difference in any of the email libraries between those SW releases. Are you able to collect logs ?



enable file log and add a path for the log, like for example:


Reboot the device and reproduce the problem, send me the log file to mail-logs at jolla dot com. After that turn file log off again by setting "enabled" to 0.Thanks a lot!

VDVsx ( 2014-10-22 09:29:44 +0300 )edit

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answered 2014-10-23 09:03:14 +0300

lupastro gravatar image

The problem got solved with the update to :-) :-) :-)

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I still have this problem. I always had it.

clouseau ( 2014-11-03 19:08:27 +0300 )edit

@clouseau - Do you have a trash folder in the server side ? if so is the name translated ? does it appear in folder list in Jolla email ?

VDVsx ( 2014-11-04 11:19:14 +0300 )edit

Yes, i have a a forlder designated for trash, created by dovecot during the mailbox creation and it's named Trash :) It's in the folder list. I activated the mail_log plugin in dovecot to see what's happening during mail handling.. This is a random issue btw - doesn't happen every time. Normally it copies the mail to trash and expunges it from it's base folder. I'll see in the logs what is happening when it occurs again.

clouseau ( 2014-11-04 14:56:01 +0300 )edit

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Asked: 2014-10-18 21:09:24 +0300

Seen: 207 times

Last updated: Oct 23 '14