E-Mail won't be deleted by E-Mail Client after Update to version 1.0.8.21 [answered]

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E-Mail won't be deleted by E-Mail Client after Update to version 1.0.8.21 [answered]

asked 2014-10-18 21:09:24 +0200

lupastro

4100 ●57 ●76 ●76

updated 2014-10-23 09:03:41 +0200

Hi,

I have noticed -since the update to version 1.0.8.21- that I cannot delete E-Mails. I select the one I want to delete, it does as if it was correctly deleted and then in the next update of the E-Mail account the E-Mails are there again. Also if I check it via the Webmail.

Has anybody noticed this? In the version 1.0.8.19 it did not happen.

Best regards, Fabio

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The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-10-23 09:19:24.633161

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Have not seen that myself.

I am using standard IMAP4 mail, what kind of mail account do you have?

juiceme ( 2014-10-18 23:14:13 +0200 )edit

Hi, I do also have an IMAP4 account...

lupastro ( 2014-10-19 12:43:56 +0200 )edit

@lupastro - There's no difference in any of the email libraries between those SW releases. Are you able to collect logs ?

in

/home/nemo/.config/QtProject/Messageserver.conf

enable file log and add a path for the log, like for example:

[FileLog]
Enabled=1
Path=/home/nemo/Documents/messageserver.log

Reboot the device and reproduce the problem, send me the log file to mail-logs at jolla dot com. After that turn file log off again by setting "enabled" to 0.Thanks a lot!

VDVsx ( 2014-10-22 09:29:44 +0200 )edit

Have not seen that myself.
I am using standard IMAP4 mail, what kind of mail account do you have?
juiceme ( 2014-10-18 23:14:13 +0200 )edit
Hi, I do also have an IMAP4 account...
lupastro ( 2014-10-19 12:43:56 +0200 )edit
@lupastro - There's no difference in any of the email libraries between those SW releases. Are you able to collect logs ?
in
/home/nemo/.config/QtProject/Messageserver.conf
enable file log and add a path for the log, like for example:
[FileLog] Enabled=1 Path=/home/nemo/Documents/messageserver.log
Reboot the device and reproduce the problem, send me the log file to mail-logs at jolla dot com. After that turn file log off again by setting "enabled" to 0.Thanks a lot!
VDVsx ( 2014-10-22 09:29:44 +0200 )edit

Accepted Answer

1

answered 2014-10-23 09:03:14 +0200

lupastro

4100 ●57 ●76 ●76

The problem got solved with the update to 1.1.0.38 :-) :-) :-)

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I still have this problem. I always had it.

clouseau ( 2014-11-03 19:08:27 +0200 )edit

1

@clouseau - Do you have a trash folder in the server side ? if so is the name translated ? does it appear in folder list in Jolla email ?

VDVsx ( 2014-11-04 11:19:14 +0200 )edit

Yes, i have a a forlder designated for trash, created by dovecot during the mailbox creation and it's named Trash :) It's in the folder list. I activated the mail_log plugin in dovecot to see what's happening during mail handling.. This is a random issue btw - doesn't happen every time. Normally it copies the mail to trash and expunges it from it's base folder. I'll see in the logs what is happening when it occurs again.

clouseau ( 2014-11-04 14:56:01 +0200 )edit

E-Mail won't be deleted by E-Mail Client after Update to version 1.0.8.21 [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-10-23 09:19:24.633161

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E-Mail won't be deleted by E-Mail Client after Update to version 1.0.8.21 [answered]

The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx close date 2014-10-23 09:19:24.633161

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The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-10-23 09:19:24.633161