Can not use jolla under rain?
asked 2014-10-21 07:47:40 +0200
last week, my jolla sent to repair since it keeps reboot itself. Finally, they said my moisture indicator turned red and said my phone was dropped into water, so that they refused to repair and change.
I never drop my phone into water. The only case of my jolla contact with water is that I used my phone when it was raining last month. So, such rain can turn the indicator red?
My Jolla keep rebooting, I can only stop it by removing the battery. It started 2 week after I buy the phone. The OS and control are nice. Even though the support is not good as androids and iOS, I would like to support something new.
However, they keep asking me to do factory recovery. After I did it many times, the reboot issue is still here.
It's common pratice not to repair devices under warranty when the moisture indicator shows they were exposed to water. Same when you come to one of our shops (I work at a carrier) with a smartphone: contact with water means no repair. And yes, exposure to rain is contact with water and can trigger all sorts of malfunction.
On the other hand, I recently spilled my mug of cold coffee over the device. My Jolla was covered with the sweet, milky sauce, the whole screen was wet, two sides of the phone drowned in coffee. Still, when I had finally managed to clean the outside and removed the other half with sweaty, trembling fingers to see what damage I'd caused inside, everything was dry and fine. So I guess the Jolla is reasonably protected as long as the rain doesn't keep pouring right into the openings for USB and headphone.
ossi1967 ( 2014-10-21 11:37:18 +0200 )editI think it's really down to luck when it comes to moisture. I've had an iPhone floating in my pocket after being caught in a rainstorm. It kept working for years. Others die just by looking at some spilled water. I guess it's nothing more than good / bad luck where the liquid happens to get into the device, unfortunately.
Malakim ( 2014-10-21 14:36:52 +0200 )editYears ago, my Siemens A35 got damaged after I used it in the bathtub without touching the water, just because of water vapour.
Giacomo Di Giacomo ( 2014-10-21 15:59:54 +0200 )editYears ago, I accidently dropped my Nokia N73 in a river. Underwater for about 5 seconds. I let it dry for a couple of days. It still worked.
Rolfa ( 2014-10-22 09:27:07 +0200 )edit