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Why android app (Whatsapp) doesn't see the active/latest contacts? [duplicate]

asked 2014-11-24 15:18:39 +0200

Kari gravatar image

updated 2014-12-01 19:57:13 +0200

simo gravatar image

For some reason my Mitakuuluu registration expired (but I was not banned) and after registering it I noticed that application doesn't show all the contacts I have.

I have removed the Whatsapp account several times now and finally decided to try also the Android version (official client) of the whatsapp and that does the same thing. The contacts I can see in Android Whatsapp are not the same I have in Jolla contacts shown by the people app.

I even removed all the contacts I had from my Mircrosoft Exchange sync and removed also all the linked contacts to ensure that I have only local contacts that I own the rights. But still the Android Whatsapp contacts list is not matching to the current state of the Jolla contatcs - What I am doing wrong? What should I try as next steps to get the Jolla contacts to be visible on Apps?

Update 25112014After searching more thoroughly with tags, I was able to find more android app and contacts related posts => https://together.jolla.com/questions/scope:all/sort:activity-desc/tags:contacts,android/page:2/

Based on these findings I will close this post as duplicate, but thanks for all the comments/hints on this post. They have helped me to right direction.

For me the Jolla local contacts became visible after I deleted to existing contact and recreated it via vcf file I had sent to myself by mms. I think this workaround is not correct way to handle this issue and more appropriate solution would need to be created to support the usage of the Android applications.

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The question has been closed for the following reason "duplicate question" by Kari
close date 2014-11-25 09:40:22.761062

Comments

@Kari - Android Whatsapp was an option in settings to show/hide the contacts, since they have all your contacts in the server side, did you tried that ? for me even contacts I don't have for several years in my phone are there...

VDVsx ( 2014-11-24 18:34:13 +0200 )edit

@VDVsx Yes I checked that setting both activated and deactivated.

I have also deleted my whatsapp account with idea that it would delete everything like the warning says i.e. no data of deleted account can't be restored even if the account is re-created.

I wonder, if there are some parts of the previous whatsapp installation, that creates my condition. How to uninstall android app completely that nothing remains and check how to verify/check that uninstallation is really complete?

Kari ( 2014-11-24 20:15:38 +0200 )edit

I cannot see any contacts in the Android app. I only see a list of group chats, and phone numbers for individual chats.

I wasn't banned for using Mitakuuluu, and now I regret changing to the official app... Also, notifications are not audible.

bilgy_no1 ( 2014-11-24 23:46:34 +0200 )edit

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answered 2014-11-24 20:20:21 +0200

teun gravatar image

Had the same problem. don't know why but my contacts show up in whatsapp once I marked them as favorite in the people app... marking and right away unmarkimg them has the same effect , the contact will be synced to whatsapp

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Interesting... Currently I have lost my family from whatsapp contacts plus many others. But all my family members are marked as favorites, so I'll try the umarking them to get sync to whatsapp server activated.

Kari ( 2014-11-24 20:29:57 +0200 )edit

Did not worked for me :( I changed my family from favorites to normal contacts without any change on whatsapp side. Same result when I changed them back as favorites.

The help on whatsapp application states that all contacts, contact groups needs to be visible in order to be synchronized to whatsapp servers. Could this be the reason for this behavior i.e. the whatsapp application considers most of my contacts as hidden. Despite that it will not find any hidden contacts from my Jolla?

Kari ( 2014-11-24 20:52:58 +0200 )edit

@Kari It seems very doggy, my contacts synced before, than it stopped, favorit the contact made it sync. for me apparently a solution. there is one more question on here regarding the same issue, maybe there is a working answer for you

teun ( 2014-11-24 20:58:28 +0200 )edit
2

answered 2014-11-24 15:41:41 +0200

eric gravatar image

For this application, the support thread is (well, used to be actually) there:

http://talk.maemo.org/showthread.php?t=92160&page=33

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1

@eric I disagree on this one as my problem still persists on Official android version of the Whatsapp.

I was aware that @coderus has put the current version of the Mitakuuluu to its end and he was also stating not to provide any support to the application at this situation. Perhaps I misunderstood that point?

It could be that my introduction was bit too long and misleading. We could also revise the headline by removing the the Jolla app and mitakuuluu references, if that would help?

In any case I would like to ask to re-open this question as it is related to to Jolla's main feature to support official android applications, which clearly seem not work or then I have missed something on the android application itself.

In anycase I would be grateful to have support of this android app related problem of Jolla contacts and how they are used by android application?

Kari ( 2014-11-24 16:33:12 +0200 )edit
1

@Kari: Fair enough, reopening then...

eric ( 2014-11-24 18:54:27 +0200 )edit

Thanks for reopening and also for reminding and posting the Mitakuuluu support thread - it may be still usefull at the end.

Kari ( 2014-11-24 20:18:13 +0200 )edit
0

answered 2014-11-25 08:51:03 +0200

https://together.jolla.com/question/25965/android-apps-dont-trigger-any-notification-sounds/ Check here for getting sound notifications.

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Asked: 2014-11-24 15:18:39 +0200

Seen: 3,012 times

Last updated: Nov 25 '14