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email: increase reliability and robustness of the email app and IM [released]

asked 2014-01-01 22:59:01 +0300

ortylp gravatar image

updated 2014-03-18 10:55:17 +0300

Lets assume, that Jolla is to be your main (maybe the only) mobile phone.

If the assumption above is true, then the following is absolutely necessary:

  • Mobile calls are reliable [I just assume this is already given]
  • Email must work reliably and extremely robust: moving/deleting/polling/updating emails (for an IMAP/dovecot) account is not reliable at all. Emails are not polled/updated on schedule while phone has access to both: WLAN and MobileData. Deleted emails are not deleted on the server. Moved emails are not moved on the server.
  • IM must work reliably. Last two weeks testing with almost perfect network connection tell me I cannot rely on this.
  • Battery life is reliably over 16 hours of average use with email polling (actually imap-push) and a few IM connections [I assume that this one is given after TOH battery drain fix]

All other features are secondary or expressed in other words: without these basic communication skills I cannot replace my main/the only mobile phone with Jolla.

I hope that these features get the priority they deserve.

Update 17.03.2014: Email syncing seems to work after

Update 18.03.2014: Email syncing does not work if it means connecting to WLAN first. It means, that IM does not work either as there is no network connection.

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The question has been closed for the following reason "released in a software update" by ortylp
close date 2014-06-22 12:29:41.353080


Emails work good. I can not reproduce your problems.

Strahlex ( 2014-02-17 20:56:52 +0300 )edit

@Strahlex Jolla email is the only email client, that does not work for me. All other have no problems. N9 had similar issues at the beginning, Email on N900 worked perfectly. Other issue is here: https://together.jolla.com/question/500/bug-e-mail-syncronisation-does-not-work-as-configured/

ortylp ( 2014-02-17 21:46:00 +0300 )edit

Email sending/receiving works only sometimes with postfix 2.9.6, dovecot 2.0.19 and self signed certificate. Jolla client is the only one among k9, thunderbird, evolution and roundcube having trouble with this setup. Most of the time client says "sync problem" -> yepp, that is what I would know without that notification. Furthermore, syncing does not work in setup intervall. Neither on WiFi nor on 2G/3G.

XMPP does not autoconnect when connection gets available, neither on WiFi nor on 2G/3G

kodiak ( 2014-02-17 23:51:21 +0300 )edit

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answered 2014-01-02 01:11:29 +0300

Tanghus gravatar image

This question is way too general and vague. Better search for the individual items - email, IM, battery - and either vote for a question or create a new, more specific question if none exists.

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I guess this is more an appeal, than a question. E-Mail and IM are the most important features of a Smartphone. Without a rock solid implementation of this it is just a toy. And those ongoing SMTP problems for example, are a totally desaster.

jolanda ( 2014-06-11 11:20:43 +0300 )edit

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Asked: 2014-01-01 22:59:01 +0300

Seen: 3,018 times

Last updated: Mar 18 '14