Bug: E-mail account password update [released]
asked 2014-01-06 00:36:42 +0200
This post is a wiki. Anyone with karma >75 is welcome to improve it.
Our MS Exchange server is configured to logon using Windows logon and thus changing the Windows password I need to update the Mail account password in the Exchange client on Jolla as well when it happens.
I just realized that since the Windows password update on Friday I haven't received any e-mail from our Exchange server due to the password update.
- Should Jolla Exchange client inform automatically that password is not valid and request user to enter new valid password?
I have now tried to get the account working and despite my many attempts to change the password in Server settings via pulley menu, the new password doesn't seem to work.
Has anybody else noticed that change of password on mail client would have similar issue than I have?
What I can do now to get my password changed and accepted by the Exchange client?
EDIT by Veksu
if phone has wrong password, activesync client does not say anything about that, its refresh email like normal but nothing happen.
I had similar experience today - due to company policy had to change domain/Exchange password. I changed to new password in Jolla and noticed that account is not synced for hours. I tried several times,entering carefully new password with no avail. Than suddenly after 7 hours it just synced...
zlatko ( 2014-01-07 18:24:40 +0200 )editI also had problems updating the password on my exchange account. I ended up just removing and adding the account again.
Kuus2 ( 2014-01-27 21:36:25 +0200 )edit