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Bug: email app doesn't fetch messages older than 21st november [answered]

asked 2013-12-25 14:05:33 +0300

Venemo gravatar image

updated 2013-12-25 18:06:31 +0300

For my Gmail account the email app doesn't fetch messages older than 21st november, even if I scroll to the bottom of the list and choose "Get more emails" from the pulley menu on the bottom. It would be very important for me, especially to be able to search between all the messages in my inbox.

What happens instead is that the listview scrolls up a bit, no further messages are loaded than 21st november.

I would also appreciate a sync option called sync everything which would automatically fetch all my messages instead of having to click on "Get more emails" a dozen times.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by simo
close date 2014-07-12 03:55:11.178098


Are you using the google account or you configured the account via "Email" plugin(the one we need to add all settings) ?

VDVsx ( 2013-12-25 17:46:49 +0300 )edit

@VDVsx I added the account as google account.

Venemo ( 2013-12-25 17:49:51 +0300 )edit

OK, not aware of such problems, will try to reproduce. Thanks.

VDVsx ( 2013-12-25 18:01:36 +0300 )edit

@VDVsx I updated the question to contain more details. Hope this helps! :)

Venemo ( 2013-12-25 18:06:55 +0300 )edit

I tried this out and fetched emails from my gmail account back to June 1st but stopped there 'cause the phone started to work pretty slow with the long list with emails. Don't know how far I would have got if I would have continued?

tapio.oling ( 2013-12-25 21:40:15 +0300 )edit

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answered 2014-04-07 09:59:28 +0300

VDVsx gravatar image

Our oauth2 key does not allow to retrieve items older than it's creation date, configuring a normal email account via IMAP allows to retrieve emails older than this date via "get more messages" Nothing can be done here from our side.

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Couldn't you set it up as an IMAP account "under the hood", instead of using OAuth2?

Venemo ( 2014-04-14 10:06:22 +0300 )edit

Not without showing Google consent and Google authentication page, so would be the same as Google provider.

VDVsx ( 2014-04-22 11:03:31 +0300 )edit

So why not do it?

Venemo ( 2014-06-12 14:16:45 +0300 )edit

No point in do anything here, there are options, there's branding involved that limits what can be done, once search on server is implemented you can get old messages, if almost one year old messages are so important :)

VDVsx ( 2014-06-12 14:20:43 +0300 )edit

@VDVsx Okay, I understand.

Venemo ( 2014-06-23 10:59:14 +0300 )edit

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Asked: 2013-12-25 14:05:33 +0300

Seen: 272 times

Last updated: Apr 07 '14