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33

Any success stories of buying Aqua Fish from ebay?

asked 2016-07-30 15:58:21 +0300

Magog gravatar image

updated 2016-07-31 12:00:23 +0300

Stefanix gravatar image

Does anybody have one? Please share your experience about this.

Please add if you ordered from India or any other country, if your profile does not tell your location.

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Comments

2

Everybody is waiting for the first one to have it delivered. I guess you will first see on twitter!

mosen ( 2016-07-30 16:39:23 +0300 )edit
2

@Magog - I don't understand - could you clarify if this question is for Europeans / Americans who have tried to purchase from ebay.in? Else these brief customer reviews - ebay seller 1, ebay seller 2 and amazon.in seller - gives a good idea of the online buyers' experience, so far.

sifartech ( 2016-07-30 18:37:51 +0300 )edit

i purchased 2 phones from ebay.in, got the delivery on next day :)

amitpatel ( 2016-07-30 18:58:20 +0300 )edit

@MJolla - I think you should convert your comment to an answer. The credit card copy and credit card summary is additional verification by ebay to ensure that you are not using somebody else's stolen card. Tip: If you sent it by email to ebay, delete that sent mail. If somebody hacks your email account, that info would be like a gold mine for them.

sifartech ( 2016-07-30 22:51:51 +0300 )edit
1

I hope you don't mind I edited the title a bit, I clicked in hopes to read your success story about getting the aqua fish to europe / america, since it was not in question form.

Acce ( 2016-07-31 00:21:05 +0300 )edit

53 Answers

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7

answered 2016-07-30 22:42:07 +0300

MJolla gravatar image

updated 2016-08-16 10:09:23 +0300

Edit: timeline again edit one week after payment approved and nothing. I sent mail last week and asked when they are sending packet and haven't got answer. waiting... 12.8. still waiting info about order. 16.8. This project got happy ending :D so packet has arrived to me

Process timeline:

  • Order made: friday 29.7. 09:20.
  • PaisaPay verification material sent friday 29.7. 23:55.
  • PaisaPay payment was approved monday 1.8. 12:15.
  • 12.8. I got letter from post that I have to make customs declaration. So my phone is in Finland at the moment.
  • 12.8. I made customs declaration and start waiting next week :) tax costs 22,80 Euro. So full price approx. 120 euro
  • 16.8. Now I have a new toy.

I made order yesterday from that ebay seller 1. Now I'm waiting that PaisaPay accepts my credit card (needed to sen photo from card and last credit card summary). After that we will see. I order this one http://www.ebay.in/itm/Intex-Aqua-Fish-4G-LTE-with-Qualcomm-Snapdragon-5-2GB-RAM-16-GB-8MP-/282098603976 Shipped to Finland. Price was ~100 Euros.
Now have to wait what will happen :D

Boxed Out of box First run

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Comments

Just reformatted a bit to make Your answer more readable.

JoHe ( 2016-08-12 15:53:53 +0300 )edit
1

Happy guy that you are in Finland and not in Germany! Great!

Maba ( 2016-08-17 13:25:46 +0300 )edit
1

answered 2016-07-31 10:31:50 +0300

Valentin gravatar image

updated 2016-08-19 20:09:53 +0300

I placed my order on 27/07/16. Followed by PayisaPay verification.

Obviously ebay is expecting for the verification mail to be posted from the e-mail address registered with your account. Which I didn't realize immediately because the automatic response received was alluding that to address was not valid. Finally the verification came on 30/07. It took about 38 hour (more than a day and a half).

I hope seller will ship promptly.

Update: I'm a happy owner. Yay!

Timeline in brief:

  • ordered 27/07/16
  • payment clearance 30/07/16
  • seller shipment 04/08/16
  • received in destination country 11/08/16
  • customs mail to provide invoice details 16/08/16
  • home delivery on 19/08/16

Total amount of taxes 30€ (VAT 21,1€ + customs declaration costs 8€ + payment commission 1,05€). The later two charged by SLO post.

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1

answered 2016-07-31 11:26:45 +0300

this post is marked as community wiki

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2016-07-31 12:03:15 +0300

Stefanix gravatar image

I ordered about a week ago, using a credit card ("PaisaPay"). This requires to send a photo of the credit card for additional verification. Although I sent this photo immediately, the payment was rejected 3 days later with the message "no verification documents received". Now I am trying a second time.

P.S.: I tried also to fax the verification doc. Unfortunately this wasn't successful. The number is always busy. Maybe it's not reachable from outside of India.

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Comments

I suppose that you didn't read the Email from ebay.in thoroughly. They are requested scanned copy front of the credit card AND the latest credit card statement. Same was to me. For me it was seemed like copy front of the card OR latest card statement. But I was wrong and in three days my payment was rejected. Be careful in details!

Fedorka ( 2016-07-31 19:34:30 +0300 )edit

Thanks, @Fedorka! There is indeed an AND. I ASSUMED one of the two should be enough. Unfortunately I am on vacation and can not provide the statement. Have to wait with my order until next week. :( At least I am not alone missing to read the "and" and don't have to feel too stupid... ;)

Stefanix ( 2016-07-31 21:53:00 +0300 )edit
0

answered 2016-07-31 11:52:55 +0300

Xeon gravatar image

Ordered on 21 and recieved next day

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2

@Xeon you are probably based in India. I think here we are discussing about the people ordering from abroad

dillihifi ( 2016-07-31 17:08:48 +0300 )edit
0

answered 2016-08-01 08:29:15 +0300

nagu gravatar image

I bought this in india...over all nice phone with great ui experience and supports most of the andriod apps. My only concern is battery backup. Which i average. Hope they will add features like battery saver to improve battery life.

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15

answered 2016-08-01 11:38:56 +0300

Raymaen gravatar image

updated 2016-09-07 10:14:49 +0300

Conclusion of the whole story

If you are a german customer, i can only give you the advice to wait for an other smarphone with Sailfish OS awailable for Europe-market, or try to get it from an other Country (shipping that to a friend in Finnland or the Swiss, it seems to get through the customs there). The german customs give you no chance to keep the phone if they are working correct (most of the time they do!).

Reasons:

  • missing CE certificate
  • missing german manual
  • missing declaration of conformity

The whole story

I bought it on 25.07 from Germany on ebay.in. My first payment was recejted by PaisaPay due to missing documents after 3 Days. I just sent a Copy of the creditcard. They requested scanned copy front of the creditcard AND the latest credit card statement through Email sent by Ebay! But on Ebay itself it was written: copy front of the card OR latest card statement.

I tried it another time with the credit card and sent BOTH (AND) like stated in the email, via PaisaPay Emailadress. It took almost 3 days to confirm my payment. on 31.07 i received an email with the payment confirmation. The item will be sent between 10.08 and 16.08 it says in the email. so long wait ahead... :-( hopefully it will be delivered.

Update 1: today i got an email, that the seller has shipped the phone! (02.08.2016) it says on ebay: "You can expect to receive the item latest by 23-Aug-16" ?? long shipment ahead...

Update 2: actual tracking of the package

image description

Update 3:

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Update 4: The package arrived at the importcenter of the german customs. Let's see what hapens next. Hopefully there will be no problems with the "CE" certificates, as the Law says the importeur is responsible that the item he orders has all the needed certificates for the import into european countries.

image description

Update 5: The package left the importcenter.

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Update 6: The Package has reached the near City. It is now being delivered through the courier. (hopefully directly to my house) but it looks more like it is on the Way to a customscenter...

image description

Update 7: on 09.08.2016, 10:23 it was delivered to the customsoffice. Still no information about it from the office. Maybe in the next few days. if I don't hear from them till monday I will contact them myself. I hope this will go well in the next 4 days as i am on holidays for 3 weeks! AAAAHHH!!! I want it so bad!

Update 8: got my long awaited letter from DHL today (12.08.2016). The package is at the customsoffice for the next 14 days waiting for me to pick it up. As the office was already closed when i opened the letter, i will have to wait until monday morning to try my luck at the customs. They want to see a copy of the approved payment ammount and a creditcard summary to see the transfered amount of money. (Papers prepared... lets wait till Monday morning and see what hapens...) Yeah i nkow... Waiting again... :-(

Update 9: 15.08.2016 bad news so far... i was at the customsoffice this morning, and i had the phone in my hands, but i had to let it there for further investigations. CE certificate was missing and also a german user manual. They had to keep it and send it to the "Bundesnetzagentur" where it will be checked if it is conform with the european standards (antenna radiation, user security etc.). After this check they will decide if i am allowed to keep it or not. :-( it will take about 2 weeks to check that out! I will see whats next when i return from Holidays in 3 weeks... :-((((( could not be more unhappy about this situation.

Dear INTEX why do you ship stuff abroad with missing certificates, that causes trouble for your customers?

last Update: 07.09.2016 After i returned from my holidays the letter from Bundesnetzagentur was is my mailbox. It says 3 things why i am not allowed to keep the phone:

Missing CE certificate, missing german manual, missing declaration of conformity.

I had to decide between 2 things: decline acceptance of the Package and send it back to the seller or destroy the package for a price of additional 22,50€

so this morning i declined acceptance with a bleeding heart, in the hope i will get my money back from ebay. Sometimes importrules SUCK BIG TIME!! As in this case! So now i will have to wait for preorders of the Turingphone (maybe next month or maybe never...) or for the Fairphone2 (maybe someday or maybe never...) Bad options for german Jolla fans!

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Comments

3

So they are really expecting you to send credit card data using unencrypted emails over the public Internet?

Pim ( 2016-08-01 13:00:53 +0300 )edit

the creditcard photo of the front should hide the expireing date. so without it its useless. also the infos of the summary is useless when someone wants to get some infos out of it.

Raymaen ( 2016-08-01 13:07:03 +0300 )edit

@Raymaen: 3 weeks shipping from India seems reasonable to me (there are definitely faster, but more expensive options). My question: Did the seller provide a tracking number? Thank you !

LameDuck ( 2016-08-02 17:12:14 +0300 )edit

what carrier did seller use to ship?

remote ( 2016-08-02 17:15:39 +0300 )edit
5

@LameDuck: yes he did. Airway Bill Details: XXXX(my ordernumber)... but i did not try to track that yet as I am still at work and its not wirking here.

@remote: Courier name: India Post (Registered / Ordinary Post)

Raymaen ( 2016-08-02 18:22:58 +0300 )edit
5

answered 2016-08-01 14:55:07 +0300

tom.i gravatar image

updated 2016-08-23 20:54:17 +0300

Same here, I bought it on 31.07 and I sent photo of my credit card (and the last statement), but I hide middle numbers in my credit card also. I'm little bit paranoid to sending my whole number of credit card elsewhere via unencrypted channel. So I'll see if they cancel my order.

EDIT 1: After 3 days my payment has been rejected :-/

EDIT 2: Rejected again with another card.

Looks that they reject all transactions, which has hidden more numbers on credit card as I had. Ok, last try with another CC.

Just thinking, how it should be, if I had PayPal account. Do the verification in same way? I mean they wanted photo of credit card, which I have assigned to my PP account?

Sumarry:

31.07. - 1st purchase (documents have been sent)

03.08. - 1st has been rejected

03.08. - 2nd turn with another creadit card (documents have been sent too)

06.08. - 2nd has been rejected too

06.08 - last try

07.08 - rejected again. I've sent email to custommer service of eBay, where was the main problem. I hope, that they answered me.

Anyway I screw it, PaisaPay kills my dream to have Jolla phone :(


EDIT 3: Story continues: I've found, that same guy from India is selling Aqua Fish via normal eBay.com. So I've bought Intex Aqua Fish from there and pay over normal PayPal :)

Summary:

09.08. - Ordered and paid via PayPal

10.08. - Shipped (I have tracking number, but there is no information from India post about package)

So I hope that he'll send it. There are some negative feedbacks about this seller on eBay :(

EDIT 4:

12.08. - YES, finally shipped (after some messagging with lowpriceshopee via eBay)

EDIT 5:

17.08. - Finally some movement to another office after 4 days from "normal post office", but as @urlauber wrote his comment it looks that in this "exchange" office will be my phone another week or more :(

image description

EDIT 6:

20.08. - Wow, my phone is in my country.... yupiii.. image description I'm expecting some letter from customs office in few days :P (I hope) :D

EDIT 7:

23.08. - GOTCHA.. I have it in my hands :P

Nice package and such a weird AC adaptor which I can't plug into elektric plug :D

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1

Tip: You do not have to send the scanned copies by email. There is another safer way (for paranoid people like you or me ;) - You can login to ebay, go to "Messages", and then reply to the message asking you for the copies. There is an option to attach any file with your reply and you can add the scanned image files there.

sifartech ( 2016-08-04 23:42:00 +0300 )edit

Thx for your tip sifartech, but I don't think that it's right thing to sending scan of your credit card to anyone. It can be used via MO-TO(mail order telephone order) transaction where is needed just card number !! So no, I won't sending whole my card number to anyone. I've tried that again, but I've screenshot them unprocessed transaction page from my bank account where is mentioned my credit card, but as you know, in this format: 5475 67 XX XXXX 8786 and then I took a picture of my credit card, but I've hide numbers of my card like in bank account.

So my situation now is, that I have 2 blocking transactions (the 1st of them has been rejected), the 2nd one I'll see if it'll be ok for them.

tom.i ( 2016-08-04 23:58:49 +0300 )edit

@tom.i - But they already have your credit card number, expiry date and cvv number. So sending them a copy of your card (with the dates hidden) and credit card copy summary is just for verification purpose - to ensure that you indeed are the card holder. Agreed that email is not safe. But ebay messaging system should be relatively safer.

sifartech ( 2016-08-05 00:13:15 +0300 )edit
1

@sifartech - I think no. We paid by credit / debit card via secure gateway of card holders. So this transaction is safe for us. So our money are blocked in our accounts, but India PaisaPay wants to check each transaction before they take the money from us, for "verification" purposes (like we know, by checking credit cards from our pictures), but they do it with weird way. I don't like it, and it's my 1st time, I've ever have, that someone wanted whole number of my credit card. I think that it's forbidden from card holders rules or so. Just my opinion to this situation.

tom.i ( 2016-08-05 00:35:54 +0300 )edit

I'm thinking that getting a free/cheap card from Fio/MBank/AirBank, etc. might be a way to go - send a scan of that card and only have the exact amount on that account & card limits set accordingly.

Still quite a bother though. :)

MartinK ( 2016-08-05 17:08:12 +0300 )edit
1

answered 2016-08-01 18:27:32 +0300

laoghaire gravatar image

A friend of a friend bought it on 25.7, shipped on 27.7 and on 29.7 I was holding it in my hands. :-)

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0

answered 2016-08-01 20:38:54 +0300

Thylacine gravatar image

I ordered my Intex Saifish phone on 22nd night via cash on delivery and received it on 25th of July! No problem what so ever... I purchased it via ebay.in in bangalore, I am still exicited about my brand new phone ;-)

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answered 2016-08-03 15:22:43 +0300

jabberwacky gravatar image

I'm in India, bought mine off eBay here. Just received it today.

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Asked: 2016-07-30 15:58:21 +0300

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Last updated: Feb 20 '17