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I can't add my Office 365 Company email account via Outlook app

asked 2016-08-01 07:46:55 +0300

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updated 2016-08-01 14:21:34 +0300

jiit gravatar image

Hi ,

I cant add my Office 365 Company EMAIL account via Outlook app downloaded from Aptroide. It says not compatible service are not available ?

Unsuported Action.

That action is not currently supported.

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Any particular reason you want to use the Android outlook app? office 365 account integrates perfectly with sailfish calender, mail en people (well for the most part) apps.

Andrik ( 2016-08-01 10:29:49 +0300 )edit


What Andrik means is that you don't need an Android App for this: you only need to create an Exchange Account with your user/password/server data in Settings/Accounts (at the bottom of the settings screen).


Pasko ( 2016-08-01 10:33:36 +0300 )edit

Exactly ;-)

Andrik ( 2016-08-01 10:35:19 +0300 )edit

Andrik , I added it worked , but issue is my email ID are not getting synchronised I'm not able to find the email ID within organisation level. DO you have a solution of it.

ashiagra ( 2016-08-01 10:56:17 +0300 )edit

I'm not sure what you mean.. You say it works, so the account is created? Just make sure to set the sync setting to anything except 'up to date' (that doesn't work for me anyway).

Andrik ( 2016-08-01 12:25:19 +0300 )edit

3 Answers

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answered 2016-09-19 09:41:32 +0300

mousse04 gravatar image

I've the same problem here. Can't use the outlook Android app with Sailfish and my exchange account. Same message than the one got by OP. Why I want this app to work? Simply because I email and calendar app of Sailfish are quite limited : I can't accept meeting request, if I look for an entreprise email address, email app doesn't search for it ...

So, solution is : either to improve the email and calendar app either to allow Sailfish to run Android outlook app

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answered 2016-08-01 08:03:01 +0300

paulzxxc gravatar image

i can confirm the "Intune” which enables 365 packages securly to work, in not functuonal on sailfish. I have discussed with Microsoft and the confirm this is the case.

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Thanks , so does it mean we can have it right now on Sailfish

ashiagra ( 2016-08-01 10:29:13 +0300 )edit

I guess what @paulzxxc meant to say is that 365 packages (?) do not function in Sailfish....am I right?

t0mps0 ( 2016-08-01 14:51:22 +0300 )edit

answered 2016-08-01 14:52:29 +0300

t0mps0 gravatar image

I tried to open my Office 365 mail on native browser and I cant access messages properly: sometimes they open, sometimes not....

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But why, use the browser to read mail when all you have to do is configure your office365 account in Sailfish and then use the native mail client?

Andrik ( 2016-08-01 14:57:08 +0300 )edit

oh yes, but im yet to do that...

t0mps0 ( 2016-08-01 15:16:20 +0300 )edit

Has anyone been able to use O365 with two factor authentication ? Native client fails and browser is hit and miss.

cmanko74 ( 2018-01-31 14:11:34 +0300 )edit
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Asked: 2016-08-01 07:46:55 +0300

Seen: 1,334 times

Last updated: Sep 19 '16