buttons on last row inactive
asked 2017-01-11 10:15:45 +0200
I'm using Jolla 2.0.5.6 version and today I had noticed that I can't click on the last row in my phone app (Call btn), messages app (?123 etc.) and email app(?123 etc.). When I change the orientation in messages and email app, I then can click on them, but can't click on buttons on my right(letter p, for example).
However, when I invoke the app grid, I can invoke the applications that are on the last row (the apps start).
I don't know if that makes any sense to you guys
thanx, dodol
Go to the dialer, enter a phone number, dial
Giacomo Di Giacomo ( 2017-01-11 10:23:45 +0200 )edit*#*#310#*#*. This will launch the CSD tool. Perform the Surround touch test and check if it passes or fails. By the way, what is your device?I can dial, but can't click an Call btn. btw, am using jolla 1 phone...
dodol ( 2017-01-11 10:26:59 +0200 )editDial the number I typed above and run CSD, then run the Surround touch test. This will exclude (or maybe confirm) touch panel failure.
Giacomo Di Giacomo ( 2017-01-11 10:31:39 +0200 )editSorry, managed to invoke CSD tool. Anyway, sorround touch test doesn't pass. The last row and bottom left and right boxes are not green
dodol ( 2017-01-11 10:34:06 +0200 )editSorry but this looks like a hardware failure. This could be a connector issue, or the touch panel that got damaged. I don't know if Jolla or anyone else can fix it.
Giacomo Di Giacomo ( 2017-01-11 11:01:43 +0200 )edit