[bug] [Xperia X] camera does not work

answered 2018-04-02 00:56:38 +0200

Raymaen
3463 ●49 ●78 ●67

updated 2018-06-16 00:13:40 +0200

[2.1.4.14] Today my camera stopped working, like described in the question but i flashed my phone in the first release days. For the first time after release it is dead now. But i am able to switch to the frontcamera which works fine. Switching back or to videomode does not help. The screen is still black. Restart does not help. Can i get it working somehow without reflashing the phone?

Edit: after reading s lot of different sony forums and different solutions I discovered, that it must be a hardwareissue that is caused by bad construction of the motherboard. One solution is to press the camera into the body. So pressing hard with two fingers in the upper right corner (1 finger on display, 1 on the cameralens), made it work again. The camera app was open and blackscreen. While pressing the functioality came back. That I would call a construction failure.

Edit2: Solution: replace the camera Module! After a too long time of not being able to take pictures I ordered this week a cameramodule, a backcoversticker and some tools to give the hardwarereplacement a try. The replacement was easy and fast. Now the camera works again and after the latest update 2.2.029 better then before! :-) So at the end of the day it is definitely a Harware issue. If someone needs the link to the replacement tutorial just ask ;-)

answered 2018-05-05 12:17:16 +0200

xneo
1103 ●17 ●33 ●33

http://eric-schmidt.org/

I had the same problem. My camera stopped working, when I pressed the camera together it worked again until I released the pressure. Sometimes later the camera stopped working completely. This inidcated to me, that it must be a hardware problem, so I ordered a new camera an changed it today. Success, now it is working again !!!

For repair instructions I used this guide: Sony Xperia X Rear Camera Repair Guide

I payed about 30,00€ for the new camera module...

answered 2018-04-02 09:18:51 +0200

Superyuan
11 ●1 ●3

updated 2018-04-02 16:56:14 +0200

Same problem. Installed everything just like the official says, but still get a black screen on the camera. Interestingly the front camera works sometime, not always. So the only photo I could take is selfie ....

when I connect it to my computer, debug shows this:

[nemo@Sailfish ~]$ jolla-camera

[D] unknown:0 - Using Wayland-EGL

[D] unknown:0 - Defaulting to webview scaling factor of 1.0

[W] unknown:0 - CameraBin error: "Could not initialize supporting library."

(jolla-camera:500): Tracker-WARNING **: Locale '0' is not set, defaulting to C locale

(jolla-camera:500): Tracker-WARNING **: tracker-backend.vala:211: Falling back to bus backend, the direct backend failed to initialize: Locale change detected (DB:en_US.utf8, User/App:C)

[D] unknown:0 - "Unexpected reply signature: got \"\", expected \"a{sv}\""

[D] unknown:0 - "Unexpected reply signature: got \"\", expected \"a{sv}\""

[W] unknown:202 - file:///usr/lib/qt5/qml/Sailfish/Silica/DialogHeader.qml:202: TypeError: Cannot read property 'backIndicatorDown' of null

[W] unknown:197 - file:///usr/lib/qt5/qml/Sailfish/Silica/DialogHeader.qml:197: TypeError: Cannot read property 'backIndicatorDown' of null

[W] unknown:255 - file:///usr/lib/qt5/qml/Sailfish/Silica/DialogHeader.qml:255: TypeError: Cannot read property 'forwardIndicatorDown' of null

[W] unknown:250 - file:///usr/lib/qt5/qml/Sailfish/Silica/DialogHeader.qml:250: TypeError: Cannot read property 'forwardIndicatorDown' of null

I think the problem should be here:

[W] unknown:0 - CameraBin error: "Could not initialize supporting library."

[D] unknown:0 - "Unexpected reply signature: got \"\", expected \"a{sv}\""

[D] unknown:0 - "Unexpected reply signature: got \"\", expected \"a{sv}\""

answered 2018-04-09 07:29:26 +0200

pvcn
413 ●10 ●16 ●18

I had the same problem after changing the main camera's picture ratio to 4:3 in Settings>App>Camera. Both cameras stopped working, showing a black picture. After switching back to 16:9 both cameras worked again.