asked 2019-08-28 16:00:03 +0200
I am trying to Flash 3.10 on my XA2 Ultra and I cannot get any computer to see it for flashing. I hold Volume UP, get the Blue Light and They all see an "Android" device plugged into USB . but Nothing I do seems to be able to get it to be seen by the Flash utilities. I have switched cables, and computers and I was able to get the previous version of Jolla on this phone with no difficulty.
Thanks
answered 2019-08-29 13:32:30 +0200
Remember, the installation is over Android Oreo, not Pie (9). When I install SFOS use Ubuntu 18.04 and no have problems, but in Windows PC others drivers of others phones utilities (Nokia, Xiaomi, Samsung, etc) maybe can produce conflicts, I recommend uninstall others drivers of others phones. Try with Sony Companion and see if detect your phone or with Flashtool install other Android Oreo firmware different.
@Kastegir, please edit your comment and mention the solution, this can help other users with similar problems. Greetings from Mexico.
raffles496 ( 2019-08-29 22:30:07 +0200 )editanswered 2019-08-28 23:19:48 +0200
Wasn't I'm correct that you hit the "usb 3 issue"? If yes we can close this case. Hopefully the instruction from Jolla Zendesk was useful.
Asked: 2019-08-28 16:00:03 +0200
Seen: 335 times
Last updated: Aug 29 '19
You are using driver from here? link text
aspergerguy ( 2019-08-28 16:18:26 +0200 )editYes. On Windows it says. No Driver found when I select any of these drivers. On Linux and Mac these do nothing.
Kastegir ( 2019-08-28 16:24:07 +0200 )editStill hard to help you from the infos you wrote here... . What OS versions you use for flashing...Linux (Ubuntu...) or Windows (7,8,10) 32 or 64bit and on Linux did you install fastboot/adb? If I right remember there was an issue sometimes with USB 3...so please check.
Marti Masa K ( 2019-08-28 19:08:08 +0200 )editUbuntu, Windows 10, Windows 7, and Mac OS 10.13 All of them see "Android" device attached to USB bot no drivers will install and the Flash tool says I have no device
Kastegir ( 2019-08-28 19:12:46 +0200 )editDid you check this: https://jolla.zendesk.com/hc/en-us/articles/115003840273?mobile_site=true#USB-trouble
Marti Masa K ( 2019-08-28 19:23:08 +0200 )edit