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[] Fastmail calendars synchronization not working

Tracked by Jolla (In release)

asked 2020-04-09 03:27:28 +0300

vaskas gravatar image

updated 2020-04-10 09:40:17 +0300

pawel gravatar image

Hi sailors,

I'm trying to configure my Fastmail CalDAV which has a few calendars including: contact birthdays (which is automatic in Fastmail), a shared family calendar and a personal one.

Amongst all, only the events from the contact birthdays calendar are displayed in Jolla Calendar. All the other calendars are visible in the "Manage Calendars" screen but no events are coming through.

Watching devel-su journalctl -af I can see the following errors: Notebook "UUID" do not have a valid account email address as well as E-mail Services not found, make sure that *.service and *.provider are properly installed and e-mail services are enabled.

I should also note that I had issues adding the email account but using the trick with a reboot as in https://together.jolla.com/question/197140/creating-general-email-account-fails-connection-timeout/ worked for me.

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Hello, these warnings are not meaningful, and doesn't represent an error or something. I've submitted merge requests to suppress them.

About your sync issue, may you follow the explanation in this page to gather logs from a sync ? https://sailfishos.org/wiki/CalDAV_and_CardDAV_Community_Contributions

Thank you.

Damien Caliste ( 2020-04-09 11:03:17 +0300 )edit

I don't have any issues with it. Try deleting the account and add it again. Server address is https://caldav.fastmail.com. Have you created an app password for it in the FastMail UI (you can't use the password you use for accessing the web GUI)

igor ( 2020-04-09 17:25:59 +0300 )edit

Thanks @Damien Caliste, I've collected the logs and emailed to Chris Adams, let me know if I can / should email you too. I've also come across another symptom: every time I'm trying to sync a duplicate entry appears in the "Manage Calendars" screen of the app.

vaskas ( 2020-04-10 07:30:21 +0300 )edit

@vaskas, you can send the logs to me also to dcaliste A free D fr. I'll try to see what's wrong. Thank you in advance.

Damien Caliste ( 2020-04-10 09:43:17 +0300 )edit

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answered 2020-04-10 15:19:11 +0300

Thank you @vaskas for the logs.

I'm submitting a new MR for the duplication issue.

For the sync problem, it has been reported already, but the fix didn't make it for 3.3.0. Sorry :/ The issue comes from malformed recurring events, where there are exceptions defined on a date the recurring event is not recurring at. Before such events were discarded with a warning. Because of some rewrite I've done in the caldav code, they are now blocking the sync completely. My bad :( @chriadam already patched this issue.

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Thank you @Damien Caliste good to know the fix is coming in the next release.

vaskas ( 2020-04-11 07:43:31 +0300 )edit

When will it be?

Raymaen ( 2020-05-09 20:53:08 +0300 )edit

Yes please, when will this next release be?

aerique ( 2020-06-17 23:05:29 +0300 )edit
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Asked: 2020-04-09 03:27:28 +0300

Seen: 418 times

Last updated: Apr 10 '20