Phone plays sometimes "Ringtone" without a reason
asked 2014-02-27 18:32:04 +0200
In the last two days my phone play suddenly the "Jolla Ringtone". One time at 2:00 am in the night, no alarm was set and no one was calling. The other time when I was leaving a plane. The Problem is that you can´t stop it, because no one is calling and no event, alarm or something else is set. Even when you take the Pully-Menu for silencing, the Icon shows "silence", but the phone rings anyway. The only way to stop this is to rip off the battery. Even the "off" Button won´t work.
The Day before this problem occures, I had the problem that the speakers are extremly silent at max. volume. You can´t hear music, alarms, ringtones etc. So I shut the phone down and put out the battery for ten seconds, like I read in a forum. After that it works again, but I lost 3 new contacts and the SMS and phone History for the last 10 Days. I tell these only because there is maybe a context between this two actions.
Has anybody the same problem, or better a solution for this strange behavior??
[UPDATE] I found out that is it not randomly, it is the Email notification! Instead of the jolla-emailtone, which is only a beep, the phone plays the jolla-ringtone wich is unstoppable and your not able to volume it down. Also gone are all the Pictures in the Gallery which are taken on the last 10 days.
The e-mail notification is pointing towards the wrong file and other files got lost. That sounds a bit like symptoms of filesystem corruption. How long after shutting down the phone (after the speaker volume problem) did you wait before removing the battery?
I wouldn't know how to check the phone's filesystems for corruption safely, though. You could try remounting it read-only and then running fsck on it, but I'm not sure which filesystem you'd have to check. Someone else might have a more accurate procedure. (You can destroy your filesystem if you repair it when it's still being written to, so I don't want to suggest anything more specific.)
ESD ( 2014-02-28 14:46:46 +0200 )editI think the time between turning off the phone and putting out the battery was about 5 to 10 minutes. Normally I´m very carefull about these things, so I´m nearly shure that the device was down completly. But I will try to run a filecheck. Do you know where I can get a description how to do this with this Phone.
RR_aus_H ( 2014-02-28 15:29:52 +0200 )editIndeed, 5 to 10 minutes should be plenty of time for it to shut down completely... You might need to find someone with some experience checking filesystems on embedded systems and/or btrfs (I have quite some experience, but mostly with ext2/3 and on normal Linux machines, which are a little easier to handle. Normally I'd reboot the machine without anything running and only the root filesystem mounted (readonly) so you can safely check everything.)
ESD ( 2014-02-28 16:04:37 +0200 )editThank you for your help, so I have to look for btrfs-spezialist, but I don´t think that it is easy on an embedded system :-(
RR_aus_H ( 2014-02-28 16:18:16 +0200 )edithappens sometimes when someone is calling why i m on the phone with bt headset
ray-ven ( 2014-02-28 17:17:00 +0200 )edit