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Bug: Google account logout notifications keep re-appearing

asked 2013-12-25 02:05:18 +0300

Kondou gravatar image

updated 2014-02-11 21:47:50 +0300

foss4ever gravatar image

Sometimes a google account you have, logs itself out after some time.

I had a good test around and could specify my problem:

When I try to use my google account for gtalk it logs itself immediatly out, when I try to go online, resulting in me having to log in/authorize again.

If I'm not using gtalk everything just works fine with this account.

I also tried another google account, with which I'm only using gmail. There gtalk worked just fine (though it wasn't really usefull …).

I had a look at the systemlog, and when trying to log in to gtalk, thus the account logging itself out, it spat out this:

Dec 28 06:32:31 localhost dbus-daemon[939]: Activating service name='org.freedesktop.Telepathy.ConnectionManager.gabble'
Dec 28 06:32:31 localhost dbus-daemon[939]: Successfully activated service 'org.freedesktop.Telepathy.ConnectionManager.gabble'
Dec 28 06:32:36 localhost dbus-daemon[939]: Activating service name='com.google.code.AccountsSSO.SingleSignOn'
Dec 28 06:32:36 localhost signond[20155]: signondaemon.cpp 360 init Failed to SUID root. Secure storage will not be available.
Dec 28 06:32:36 localhost dbus-daemon[939]: Successfully activated service 'com.google.code.AccountsSSO.SingleSignOn'
Dec 28 06:32:36 localhost dbus-daemon[939]: SailfishKeyProvider_ini_read: reached end of file
Dec 28 06:32:36 localhost dbus-daemon[939]: SailfishKeyProvider_ini_read: reached end of file
Dec 28 06:32:37 localhost contactsd[1228]: [W] Tp::Debug::invokeDebugCallback:149 - tp-qt 0.9.3 WARN: Nested PendingReady for true failed with "org.freedesktop.Telepathy.Error.AuthenticationFailed" : "WOCKY_AUTH_ERROR_FAILURE (#6): Authentication failed: not-authorized"  
Dec 28 06:32:37 localhost contactsd[1228]: [W] Tp::Debug::invokeDebugCallback:149 - tp-qt 0.9.3 WARN: Building connection "/org/freedesktop/Telepathy/Connection/gabble/jabber/gmail_2ecom_2f9e86d18e_5f0x11aa058" failed with "org.freedesktop.Telepathy.Error.AuthenticationFailed" - "WOCKY_AUTH_ERROR_FAILURE (#6): Authentication failed: not-authorized"  
Dec 28 06:32:37 localhost contactsd[1228]: [W] Tp::Debug::invokeDebugCallback:149 - tp-qt 0.9.3 WARN: StatefulDBusProxy::uniqueNameFrom(): Failed to get unique name of "org.freedesktop.Telepathy.Connection.gabble.jabber.gmail_2ecom_2f9e86d18e_5f0x11aa058"  
Dec 28 06:32:37 localhost contactsd[1228]: [W] Tp::Debug::invokeDebugCallback:149 - tp-qt 0.9.3 WARN:   error: "org.freedesktop.DBus.Error.NameHasNoOwner" message: "Could not get owner of name 'org.freedesktop.Telepathy.Connection.gabble.jabber.gmail_2ec
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6

The "Not logged in" / log in again / works for some time / "Not logged in" / etc. happens to me, too, and I'm using a Google account with GMail. It's really annoying as to log back in you need to re-type your credentials every time!

donaggio ( 2013-12-27 12:58:51 +0300 )edit
6

Confirming the "Not logged in" and need to re-authenticate problem with the Google account, and still present in 1.0.2.5. I've logged it with care@jolla.com but the case is not yet assigned to anyone (as indeed none of my cases are), which is disappointing.

Milhouse ( 2013-12-28 18:34:04 +0300 )edit
1

Google.account logout happens also in other cases than when usng gtalk. Today I just left my phone unused with mail app on in WiFi connection state, and after 5 houts when I returned to my phone there was a notification that Google acc is not in use.In Settings > Accs > Google it said that the acv is not signed in, and I had to type my credentials as describef by @Milhouse. Now, could the question of this bug-report be changed to nore general one so that this behavioir (outside gtalk usage would fit in)? How about ”[Bug] Google account automatically or erroneously logs out”

foss4ever ( 2013-12-29 13:22:23 +0300 )edit

re-tag: added synccause it has been confirmed to be one (the only one maybe?) of the services in Google acc setup that causes these re-appearing notifications and partial/false sign-outs.

foss4ever ( 2014-02-11 21:51:48 +0300 )edit

I don't have anything except gtalk/IM activated and I'm still being logged-out.

Kondou ( 2014-02-11 21:56:30 +0300 )edit

13 Answers

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1

answered 2016-05-20 10:36:30 +0300

palikao gravatar image

updated 2016-05-31 21:10:08 +0300

The issue is still present in 2.0.1.11, and it is not related to two-way auth. IMHO it is related only to expiration time given by Google..

Behavior: I've noticed that log-off happens after an event ends.. And it is shown as "Lost event".. Maybe something wrong in communicating event-status to Google?

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answered 2014-01-05 15:06:57 +0300

CheekyChex gravatar image

I am suffering the same problem with gmail. Mine is a Google apps account using my own domain and when I compared with a free gmail account the problem did not occur on the free gmail. I have multiple android devices which log in to "Hangouts" but I cannot comment if this affects Jolla device. However I have noticed that when device switches between WiFi and 3g it is quite a major event on the device, interrupting music playback etc, so wondered if this might have an effect.

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answered 2014-01-26 03:44:44 +0300

serenopolveroso gravatar image

Same problem manifests when I create a new Email account: until it's checked, google accounts can't stay autenticated like I described here

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Just to point out - this is not an Answer, please consider converting it to a comment that is a reply to the original question... And in future try not to post what are comments as Answers. Thanks.

Milhouse ( 2014-01-27 04:54:00 +0300 )edit

I think it's like the precedent answer: describe a slightly different problem and propose a temporary solution that works for my case.... Anyway I'll think it twice next time

serenopolveroso ( 2014-01-27 14:59:55 +0300 )edit
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Asked: 2013-12-25 02:05:18 +0300

Seen: 2,986 times

Last updated: May 31 '16