asked 2013-12-25 10:55:44 +0200
To solve it:
Settings -> System settings -> Mobile network -> Tap-and hold the item just above Data roaming, select edit
If you had this problem, please report here:
answered 2013-12-25 15:39:20 +0200
My operator was not correctly discovered. I have telia (Sweden), which has APN online.telia.se, but the one that got discovered was halebop.telia.se. The latter is a local provide whose services run on telia.se network but wont work if your SIM/number isn't theirs (of course). Changed it manually.
Had the same issue - Telia's support page with settings is here: Telia Support
Malakim ( 2013-12-27 19:02:23 +0200 )editI have TeliaDK, but this solution seems not to work for me, though it was something TeliaDK also advised me to do.
Settings I was asked to do by Telia customer service via telephone: Setting ->mobile data-> internet name of access point: internet access point: www.internet.mtelia.dk Type: internet
Reboot
And no mobile data still.
Halp plix!
MassiHannula ( 2014-03-20 18:12:44 +0200 )editanswered 2014-01-03 12:50:03 +0200
Same problem for Orange Switzerland in general:
N00b-guidance for certain smartphones: http://www.orange.ch/de/residential/help/more/device-help/
If I try to get internet, the browser loops opening the orange-site for gathering connection information... Until my Jolla sinks.
BTW: When I follow the guide above (Settings -> System settings -> Mobile network -> Tap-and hold the item just above Data roaming, select edit) the only things I can edit are:
---> No possibilty to enter MMC, MNC, PAP and APN-Type!!!!
same for me... i have pass and user empty and i dont know why...
michdeskunk ( 2014-01-17 09:01:54 +0200 )editThanks to Pete, I could make it work: <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Try the following if you are on a contract deal. - Connection Name: Orange GPRS - Name of APN: Internet - Username: <blank> - Password: <blank> If on prepay/PAYG try setting the APN name to " Click".</blank></blank> PJW_2273 (Jan 3 '14) <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< It works!
steff ( 2014-01-17 10:05:01 +0200 )editThank you for the hint! There is a description for orange at http://www2.orange.ch/mysettings/de.html#manually
smiddy ( 2015-03-04 17:16:26 +0200 )editanswered 2013-12-31 15:33:08 +0200
This is a known issue with 2G SIM cards at least that the access points could not be read properly (note that even new SIM cards can be 2G, it does not mean you are not able to use 3G network with them). I will not go further in the details, but the fix for 2G SIM cards will be available in an upcoming update. That will affect the cases where there is no access point name found at all.
When it comes to these wrong access point names, that is another issue. We are aware of these problems and working on improvements on this area. Please be patient with this as the product supports only DNA Finland in the first phase. Support for other countries/operators will come later according to the schedule that will be stated by Jolla.
answered 2014-01-16 09:59:54 +0200
O2 Germany/Deutschland:
or from support for contract customers:
o2 Internet:
MMS:
answered 2013-12-25 11:54:16 +0200
I had this problem, fixed it by setting APN manually:
Provider: Fyve/Vodafone Germany
working APN: web.vodafone.de
URL: http://www.fyve.de/pages/faq?categoryid=2&subcategory=Zugangspunkt (sorry, only german)
answered 2013-12-25 17:59:23 +0200
similar thing for me, for wind (Italy). Fixed by settung apn to wind.it, no user or password needed.
Same issue here: WIND - ITALY
MCC: 222
MNC: 88
APN: internet.wind
HELP URL: http://www.wind.it/it/servizi/scheda172.phtml?sez=Assistenza
faenil ( 2013-12-31 19:11:03 +0200 )editI just can't connect using my new wind sim. Could you share your configuration? @mikelima
AnonUser4803 ( 2016-11-18 23:58:16 +0200 )editanswered 2014-01-24 22:15:03 +0200
answered 2013-12-25 22:35:21 +0200
Operator: Swisscom country: Switzerland MCC/MNC 228/01 APN name: gprs.swisscom.ch url: http://www.swisscom.ch/en/residential/help/loesung/server-settings-mobile.html
Swisscom 3G worked (for me) out-of-the-box. I did not need to touch anything to get 3G. Maybe i was lucky.
FlyingSheep ( 2014-01-18 22:36:20 +0200 )editthanks to Venty and FlyingSheep, it same for me but we just receive partial service are usable ! Not all settings are usable (MMS inexistant with Sailfish 1.0.2.5) http://www.swisscom.ch/en/residential/help/product/mobile.htmlhttp://www.swisscom.ch/fr/clients-prives/aide/produits/mobile.htmlhttp://www.swisscom.ch/de/privatkunden/hilfe/produkte/mobile.html
redge73 ( 2014-01-19 04:43:39 +0200 )editanswered 2015-07-07 12:50:22 +0200
Settings not auto discovered
CoopVoce italian virtual provider use TIM mobile network
smartphone-setup
mobile
Provider: WEB CoopVoce
APN: web.coopvoce.it
user: (empty)
password: (empty)
mms
name: CoopVoceMMS
type: GPRS
APN: mms.coopvoce.it
username: (empty)
password request: no
Password: (empty)
Auth: Normal
ip: 213.230.130.89
proxy port: 80
MMSC http://mms.coop.it/servlets/mms
safe connection: no
session mode: Permanente
thanks, still not configured properly in latest sailfish os. the URL is broken, the new one is http://portale.coopvoce.it/web/assistenza/configurazioni-smartphone-tablet
c.la ( 2018-02-14 01:06:16 +0200 )editAsked: 2013-12-25 10:55:44 +0200
Seen: 10,391 times
Last updated: Nov 20 '16
Yeah, needed to go and type "internet" into the APN field for sonera in fi, http://www5.sonera.fi/ohjeet/MMS-jainternetasetukset_%28Android%29 — mind you my SIM is from the 90's :D (Tap-and-hold on a toggle? I'll find things like that, but not so sure I can find others who would...)
sp3000 ( 2013-12-25 14:15:39 +0200 )editBob Austria (part of A1): bob.at data@bob.at bob
kelvan ( 2013-12-25 19:16:24 +0200 )editIt's also necessary to allow roaming to connect to bob. Differ between roaming in your country and global is possible in every other system, why pushing us back to the stone age?
kelvan ( 2013-12-25 20:16:17 +0200 )editYep mine (in the UK) detected the asdamobile.co.uk as the provider when it should have been Vodafone. User and pass were correct but the APN wasn't IIRC. For Vodafone monthly the APN should be "Internet"
steph ( 2013-12-25 21:55:58 +0200 )editfor Bob Austira the link: http://www.bob.at/konfigurator sadly only in german
merlin1991 ( 2013-12-28 21:08:24 +0200 )edit