[Bug] Exchange sync fails regularly after 1.0.8.19
asked 2014-07-24 21:12:30 +0300
After upgrade to 1.0.8.19 MfE sync with my corporate servers fails regularly several times a day. The cover shows "XX minutes" when MfE is set to always up-to-date. When triggering sync manually I get "Problem with sync" error message. Disabling/enabling the Exchange account restores normal operation immediately. I notice that this issue happens usually when the phone is switching data connection carrier - from WiFi to mobile or vice versa. Can this be connected to connman changes?
EDIT: the behaviour persists after several reboots. It really looks like being in connection to data carrier changes.
EDIT 1: After a month I am more and more positive this is connected to network changes.
EDIT 2: Still present in 1.1.039 Uitukka.
I second this, I've noticed the same behaviour. I think I haven't successfully synced the account at all, when trying manually. This is after the latest upgrade. Automatically the sync works, at least I seem to receive the emails somewhat on time when the schedule is set to "always up-to-date". This might also be because at that time I usually am at one place, so the connection doesn't switch to/from mobile data.
tajunta ( 2014-07-24 21:39:59 +0300 )editConfirming this problem. Didn't figure out what the cause could be, but @zlatko could be right about the switching data connection.
Neo ( 2014-08-08 14:46:34 +0300 )editI haven't had this issue anymore. I think I deleted and recreated the account at one point, as advised below.
tajunta ( 2014-09-12 20:33:09 +0300 )editI have exact the same issue. Recreating the Exchange account has not solved the problem. I have to turn the flightmode on and off everytime when changing the internet connection.
owhen ( 2014-11-24 19:39:42 +0300 )editI have the same problem, contact sync is basically not happening. I am using open-xchange but the same problem existed with real exchange as well. It would be nice, if the exchange app would be working like the one made for android devices of several vendors. Even the Huawai y201 Pro is still doing a better job than my Jolla, unfortunately. I think the exchange app is kind of a basic "feature" for a smartphone these days. I really hate to be a complainer, but this sucks. Better don't implement the MfE app at all than half-working. Sorry Jolla but this part of your operating system is a big fail... Not even mentioning the calendar app... I was really excited for the phone and the operating system is promising but still disappointing. The biggest drag is, that it still feels like a Beta-version than a mature operating system. I really hope, you guys don't lose track of all this. I love the phone. But the operating system is not persuasive enough for non-expert user. You still have a long way to go. I would even pay money for a major release, if the release would bring features which fully work and are competitive with the rest of the smartphones. With an idiot-proof operating system, more users be persuaded to join and jolla will get a bigger support by developers.
Keep it up, Jolla!
gusvoi ( 2015-09-01 19:07:28 +0300 )edit