Jolla C/Intex Aqua Fish occasional ticking sound when screen is off [released]

Tracked by Jolla (In release)

asked 2016-07-04 14:44:10 +0200

Acce

4515 ●62 ●78 ●92

http://twitter.com/acce0s...

updated 2016-11-22 22:21:22 +0200

fstrahlm

650 ●14 ●22 ●27

When the screen of Jolla C is off, it sometimes keeps making a ticking sound with irregular intervals. Sample

It doesn't bother too much, expect maybe when trying to sleep and the phone is in the same room.

I'm guessing it is a hardware problem, and if so, I'm posting this so that Jolla may inform Intex about the possible speaker problems (assuming the similarity of hardware).

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The question has been closed for the following reason "released in a software update" by ced117
close date 2017-03-23 22:37:53.065055

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2

For me it seems, the sound comes from the upper area near the camera. I thought it could be from the cooling down of the device after usage (i.e. the heatsink or something).

ejjoman ( 2016-07-04 16:55:15 +0200 )edit

4

I don't have that problem so far. Interesting.

cjk ( 2016-07-19 17:44:02 +0200 )edit

1

same issue for me.

jbruggem ( 2016-07-20 12:58:41 +0200 )edit

@Acce - which SailfishOS version is your Jolla C running?, just curious!

Spam Hunter ( 2016-07-24 15:44:30 +0200 )edit

@Markkyboy it's 2.0.2.43

Acce ( 2016-07-25 00:34:04 +0200 )edit

2

answered 2016-10-11 12:06:01 +0200

bwelmers
21 ●2 ●3 ●6

I discovered the ticking sound is 100% reproducable when having a ssh session (over wifi) to my phone. every time I stop typing in the session, half a second later a tick is heard.

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answered 2016-12-16 01:15:37 +0200

h.berd
2737 ●36 ●66 ●67

I have the same problem on intex aqua fish 2.0.4.14. But 'Im not sure, if it is only the camera (autofocus off). Sometimes I think the speaker 'blobs'' and not the camera. Another strange behaviour: when writing text in sailorgram there is a low hissing on the speaker, which gets louder, if I turn up the sounds. Think it's related to alsa/pulseaudio or whatever sfos is using.

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1

exactly the same symptoms my aquafish has, sometimes it seems to be the camera, sometimes the speaker and the very low level noise when writing in instagram (or right now as i'm tapping here)

enrish ( 2016-12-16 03:20:20 +0200 )edit

1

answered 2016-07-05 13:38:37 +0200

SaimenSays

6943 ●92 ●146 ●141

Maybe some "GSM" sound like it is mentioned in the other thread...

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2

I have both sounds... and this is definitely not the GSM sound mentioned here :)

ejjoman ( 2016-07-19 09:16:43 +0200 )edit

Which thread? could you put the reference where it was mentioned, please? Can't find separate theme about it, also. I have GSM buzz (you can here this sound if you put some other phone near to the loudspeaker) and it looks like a hardware issue. Maybe we need separate theme for it.

vm ( 2016-07-20 19:22:15 +0200 )edit

1

@vm It's here

Acce ( 2016-07-20 19:30:59 +0200 )edit

1

answered 2016-07-22 15:21:25 +0200

amitpatel

643 ●20 ●27 ●29

yes its happening with me too. i also used the camera and after that i put it on desk... it start giving this ticking sound ... but this disappear after 30 seconds... don't know what is it??

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answered 2016-07-22 19:51:38 +0200

DaveRo

3404 ●63 ●102 ●108

I got an uneven ticking for the first time today when I turned the screen off. I stopped it by closing maep maps. Turning location off also stops it.

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1

I just got it and my phone was just sitting there. I haven't used my camera since last start up.

yani ( 2016-07-22 21:54:53 +0200 )edit

1

answered 2016-07-23 01:23:39 +0200

muto
11 ●2

Maybe the phone is trying to take pictures and if it not able to focus correctly it makes that sound. Strange bug ;).

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1

answered 2016-09-03 22:51:55 +0200

mirumger

572 ●10 ●21 ●25

I can produce the ticking if I open any app the access the camera (e.g. Codereader). After putting the phone in sleep it starts ticking. For me it looks like the sound is from the main camera, trying to focus. On my phone it seems that this ticking is in dependent from wifi or not.

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answered 2016-09-07 09:12:17 +0200

mirumger

572 ●10 ●21 ●25

I found an additional process to get the phone ticking. After having used the torch, and then setting the phone into sleep mode it immediately starts ticking. After rebooting the phone the ticking disappears until I use camera or torch.

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yes, it happened to my SFOS as well, need to check what is causing these problems!

Thylacine ( 2016-09-10 15:44:12 +0200 )edit

1

answered 2016-11-30 23:45:39 +0200

mirumger

572 ●10 ●21 ●25

After update to Haapajoki the ticking changed on my device to only one tick after switching off the display when torch or camera app has been used. (This is independent on focus set in the camera app.) The tick occur 10 to 20 sec after the display switched off. This tick is repeated every time the display has been waked up and switched off again.

So it looks only slightly better than before the update.

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answered 2017-01-31 15:30:29 +0200

ozzi776
201 ●6 ●11 ●12

The workarounds are not working, any official statement? (2.0.5.6) Today i was in a call and it started ticking, the other person heard it too, phone unusable to actually call somebody.

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Jolla C/Intex Aqua Fish occasional ticking sound when screen is off [released]

The question has been closed for the following reason "released in a software update" by ced117
close date 2017-03-23 22:37:53.065055

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Jolla C/Intex Aqua Fish occasional ticking sound when screen is off [released]

The question has been closed for the following reason "released in a software update" by ced117 close date 2017-03-23 22:37:53.065055

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The question has been closed for the following reason "released in a software update" by ced117
close date 2017-03-23 22:37:53.065055