Mitakuuluu, stop using immediately
Everyone, if you are using Mitakuuluu, stop using it immediately. Whatsapp has started blocking numbers of people that are using it.
Go support : RT @iCODeRUS: Some news about Mitakuuluu development:
#Jolla
We have moved to a new Sailfish OS Forum. Please start new discussions there.
Everyone, if you are using Mitakuuluu, stop using it immediately. Whatsapp has started blocking numbers of people that are using it.
Go support : RT @iCODeRUS: Some news about Mitakuuluu development:
#Jolla
well the discussion how it is shaping, really do no belongs here. Users are getting blocked for real, even on latest update too. I was one of them. I got the reply from support that i was using unofficial client and thats why i was blocked. So it's better to stop using client and follow proceeding on app page. To know how to recover blocked account and further discussions, it is better to ask on developer's issue page on github, this is not the right place. https://github.com/CODeRUS/mitakuuluu2/issues/278
Response from WhatsApp for my email:
It appears that you are using an unauthorized client. Unauthorized clients contain source code which WhatsApp can not guarantee as safe. Your private information is potentially being passed to 3rd parties while you are using an unauthorized client and we do not support unauthorized clients. In addition unauthorized clients may not function correctly and may cease to work at any given time.
Please uninstall your client and install an authorized version from:
Please also note that you must be using WhatsApp on a smartphone. Non-telephony devices including tablets are not supported.
After installing the authorized version, please contact support again with a screenshot from inside the app. Responses to this email will not be read.
I know.. and it goes even more ridiculous when i got a reply for the screen shot.. "Sorry, Jolla is not a supported device for WhatsApp Messenger. We have no further information to give out at this time."
Well if I can't get the information from support who should i contact..
latede ( 2014-11-05 21:11:41 +0200 )editDid anyone manage to get his account unblocked? Whatsapp hasn't been answering my emails sent from the Android client so far, it's getting quite worrying.
I just got my whatsapp ban removed today. I downloaded official version from www.whatsapp.com/download and then sent a new request from that version including a screenshot. The response looked like this:
Hi,
Your WhatsApp account was banned because you violated our Terms of Services and were using an unauthorized application and/or unsupported device. At this time we have decided under our own discretion, to unban your account. We appreciate you downloading the official application and using a supported device.
Should we determine that your actions continue to violate our Terms of Service, your account will again be banned. There will be no possibility of an appeal.
Best WhatsApp Support Team
Interested in translating for us? Please visit our website.
Take a look at our FAQ.
olpe ( 2014-11-05 08:03:41 +0200 )editWrote a mail using K9 and official whatsappclient on friday. Got mail today saying: "Hi,
Your WhatsApp account was banned because you violated our Terms of Services and were using an unauthorized application and/or unsupported device. At this time we have decided under our own discretion, to unban your account. We appreciate you downloading the official application and using a supported device.
Should we determine that your actions continue to violate our Terms of Service, your account will again be banned. There will be no possibility of an appeal.
Thank you for your understanding and cooperation.
XXXXX
WhatsApp Support Team
Interested in translating for us? Please visit our website.
Take a look at our FAQ."
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Asked: 2014-10-31 17:27:40 +0200
Seen: 18,013 times
Last updated: Mar 24 '15
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I've never had a Facebook account but that, and Whatsapp, is what I would have opted out if I did... If what you say is true.
eson ( 2014-10-31 17:58:21 +0200 )editAaaah, the joys of relying on closed systems with a single point of failure... I so informed you thusly. ;)
ossi1967 ( 2014-10-31 18:40:50 +0200 )editSomee accs were blocked due to protocol changes and not because of 'using an unofficial client'. So stop to scare the users pls.
Alex ( 2014-10-31 20:42:33 +0200 )editWhatsapp does infact mention in their FAQ that using unofficial clients is not accepted. That the protocol differences were triggering alerts is another thing entirely. It's even possible they've added some quirks to the protocol to catch unofficial clients too.
clau ( 2014-10-31 23:48:35 +0200 )editHas anyone who has paid to use WhatsApp been banned? I was previously under the impression that regardless of minor irregularities on client side, if you were on a paying account, their policy was don't-care. If paying accounts were blocked ... there may have been a recent change in policy. I was on the 'bad' iteration of Mitakuuluu when others were being banned, and I wasn't banned, and have a paid account.
midnightoil ( 2014-11-01 19:18:44 +0200 )edit